Crew Logistics Coordinator

Wheels Up Partners • Chamblee, GA

1d • Onsite

About The Position

At Wheels Up, we're proud to be a global leader in on-demand private aviation. As one of the largest companies in the industry and a strategic partner of Delta Air Lines – we are committed to making private air travel safe, reliable, and enjoyable. With a diverse fleet of owned aircraft plus a global network of trusted charter operators, we offer our customers access to the right aircraft for their needs and the ability to fly on their terms. And it doesn’t stop at private flights. Wheels Up also provides freight services, safety and security solutions, and managed services to individuals, businesses, government agencies, and more. Regardless of how, when or where you want to fly, our mission is simple; deliver a premium, personalized aviation experience for every customer.

Requirements

• High school diploma or GED required
• 2+ years of experience in travel coordination, logistics, operations support, or customer service
• Experience working in a fast-paced, time-sensitive environment
• Valid driver’s license
• Ability to sit for extended periods while working at a computer workstation
• Ability to use a computer, keyboard, phone, and headset for prolonged periods
• Ability to view and accurately interpret information across multiple screens
• Ability to communicate clearly and effectively via phone, email, and messaging platforms
• Ability to remain focused and responsive in a high-volume, fast-paced operational setting
• Ability to work extended shifts (up to 11 hours) including nights, weekends, and holidays

Nice To Haves

• Prior experience in aviation, crew scheduling, airline operations, or corporate travel management
• Familiarity with airline booking tools, hotel reservation systems, and travel management platforms
• Experience supporting 24/7 or shift-based operations
• Strong organizational skills with the ability to manage multiple itineraries simultaneously
• Demonstrated problem-solving skills and attention to detail
• Proficiency in Microsoft Office and/or Google Workspace applications
• Experience collaborating across departments in an operational environment

Responsibilities

• Coordinate airline travel, ground transportation, and rental car arrangements for crew members, including on/off tour and training travel
• Monitor travel itineraries to proactively identify and resolve conflicts, delays, or last-minute changes
• Maintain accurate crew travel records and documentation in internal systems
• Communicate closely with Crew Scheduling, Training, Operations, and external vendors to ensure seamless logistics
• Support irregular operations (IROPs) by quickly adjusting travel plans as needed
• Ensure compliance with company travel policies and cost-control guidelines
• Assist with special projects, audits, or process improvements related to crew logistics and travel efficiency
• Any additional duties and responsibilities assigned by the role’s direct report

Benefits

• Tuition Reimbursement
• Competitive 401(k)
• Comprehensive Medical, Dental, and Vision Insurance
• Complimentary access to mental health and wellness counseling through Spring Health
• Financial planning assistance
• A variety of additional programs and services in support of your total well-being

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED