Crew Leader

AMC Theatres•Pompano Beach, FL

10d•$16 - $17

About The Position

The AMC Crew Leader guides the team through daily theatre operations, models company values, and supports a guest-first culture. The role helps create an inclusive, welcoming environment while ensuring operational standards, safety, cleanliness, and a positive guest experience are maintained. No prior experience is necessary; AMC provides required training and certifications.

Requirements

Must be at least 16 years of age.
No experience is necessary; training is provided.
Must be available to work evenings, weekends, and occasional holidays.
Must be reliable and arrive on time.
Must be willing to complete required AMC training and certifications.
Friendly, outgoing personality.
Ability to work in a fast-paced environment.
Strong guest service, communication, leadership, and teamwork skills.
Ability to work independently, meet deadlines, and demonstrate competency in all crew positions.
Must follow AMC Wardrobe 101 Standards, including black non-slip shoes, black pants, an AMC-provided shirt where applicable, and items required by local regulations.
Must be able to stand, walk, lift, twist, and bend frequently, with or without reasonable accommodation.
Ability to lift up to 50 pounds and carry it up to 90 feet, or deposit it into a dumpster or trash compactor.

Nice To Haves

A love for movies and a passion for creating a fantastic experience for every guest.

Responsibilities

Guide and support crew members by assigning roles and breaks, reinforcing wardrobe standards, promoting AMC Stubs memberships and products, and ensuring safety, cleanliness, and operational protocols are followed.
Assist guests with questions, concerns, refunds, and pass distribution while providing a friendly, quick, and clean experience.
Complete follow-up on opening, closing, and cleanup assignments.
Monitor line checks, hot food and back-bar assembly, and ensure areas are stocked and clean.
Follow instructions for the safe use of chemicals and cleaning materials.
Assist with cash management, including distributing banks, processing change requests, supporting timely cash drops, and restocking kiosks.
Assist with inventory processes, including organizing the stock room, distributing items to displays, and securing inventory during closing.
Support ticketing, marketing updates, maintenance needs, crew functions, and projection operations for eligible team members who meet the minimum age requirement.
Help create an inclusive environment where everyone feels welcomed, valued, and respected.
Adhere to AMC Wardrobe 101 Standards and all Company Policies and Procedures.
Maintain a professional and positive demeanor and help foster a fun, respectful, and welcoming atmosphere.
Demonstrate competency in all crew positions and work independently to meet deadlines.