Crew Leader, River Valley Parks

City of Edmonton•Edmonton, AB

9d•Onsite

About The Position

The City of Edmonton is seeking a dedicated leader to help maintain the beauty and functionality of its world-renowned River Valley. As a Crew Leader, you will play a vital role in ensuring the parks remain safe, accessible, and welcoming for all visitors throughout the year. This position offers the opportunity to lead a hard-working team in one of the largest urban park systems in North America. If you are passionate about the outdoors, team leadership, and providing high-quality services to the community, the City wants to hear from you. As a Crew Leader, you will support the operations of River Valley Parks and Facilities through the direct supervision of labourer staff and the implementation of daily work plans. You will be responsible for directing teams in a variety of seasonal tasks, ranging from summer picnic site turnover and outdoor event support to winter ice surface creation and ski trail maintenance. Your role ensures that high standards of safety and quality are met through effective training, equipment procurement, and strict adherence to Occupational Health and Safety standards. Beyond technical tasks, you will foster excellent relationships with community partners and the public to provide top-tier customer service. Quality customer service is provided through maintaining effective working relationships with the public, City departments and outside organizations. Ultimately, your leadership ensures that the River Valley remains a welcoming space for all residents and visitors.

Requirements

Diploma in Parks, Recreation, Environment, Turf, Horticulture, or a related field
Minimum of 3 years of experience in park operations, maintenance, or River Valley parks
Ability to lead and develop effective work crews while fostering a positive team culture
Strong analytical skills to resolve complex operational issues and make independent decisions
Excellent verbal and written communication skills for interacting with staff and the public
Proven ability to prioritize tasks and implement work plans effectively in a fast-paced environment
Skill in operating equipment ranging from heavy-duty vehicles to small tools
Deep understanding of OH&S standards and environmental management programs like ENVISO
Alignment to our Cultural Commitments and Leadership Competencies
Embracing a culture of equity, diversity, reconciliation and inclusion
Ability to work a 40-hour work week with schedules that may include weekends and evenings
Participation in shift work or split shifts as required by seasonal operations
Hire is dependent on Police Information Check satisfactory to the City of Edmonton
Current First Aid and WHMIS certifications or the ability to obtain this certification
Candidates are required to hold a valid Alberta Class 5 driver's licence (or provincial equivalent) or higher. Obtaining and maintaining a City Driver's permit is a requirement of this position
Ability to wear a N95 mask

Nice To Haves

Previous experience in a supervisory or leadership role
Prior experience in customer service and conflict resolution
Knowledge of River Valley seasonal operations or similar municipal park experience
Q endorsement for Driver’s License

Responsibilities

Coordinate and implement seasonal work plans, including the turnover of picnic sites and the production of outdoor ice surfaces and ski trails
Support major booking facilities such as Yorath House, Alfred Savage Centre, Rundle Family Centre, and the Northeast Park Event Centre. Support bookings on the operation preparation of each site, including custodial supports, event set ups, and customer service
Manage and support the operations of unique River Valley facilities such as the 100st Funicular, kihcihkaw askî, and William Hawrelak Park Amphitheatre
Directly supervise, mentor, and train Labourer I and II staff, ensuring they have the tools and knowledge to succeed
Conduct regular field inspections to monitor park conditions, ice quality, ski trail conditions, and toboggan hill safety
Develop staff schedules, approve time-off requests, and assist in the seasonal recruitment of labourer staff
Support Occupational Health and Safety (OH&S) programs and maintain environmental standards (ENVISO) through accurate documentation and reporting
Manage administrative tasks such as tracking supply inventory, managing service level documentation, daily work plan assignments, and completing incident reports for fleet or security issues
Review and respond to public inquiries and provide operational input for media or council inquiries as assigned
Collaborate with various City departments, including Fleet Services and Facility Maintenance, to ensure high-quality park conditions
Other related duties as required