Crew Lead

EMCOR Facilities Services, Inc.•Wilton, CT

2d•Onsite

About The Position

From commercial office space and manufacturing to multi-site retail portfolios, we manage and support over 1 billion square feet of facilities space for the nation’s leading organizations. We provide comprehensive facility services ranging from mechanical maintenance and self-performed, site-based operations to energy-efficiency upgrades and supplier-managed interior/exterior maintenance. Job Summary Job Title: Crew Lead Shift: 6:00AM – 6:00PM (2 on - 2 off - 3 on) The Crew Lead reports to the Maintenance Manager and is responsible for the execution of Hard Services for all ASML buildings during their assigned shift. This includes the coordination of all reactive and proactive maintenance work performed with the objective to eliminate all downtime caused by and facility maintenance Hard Services assets/equipment/processes. The Crew Lead will also be responsible to maximize the maintenance work force efficiency and productivity through leadership and innovation, reducing the total maintenance cost and improving facility asset reliability. The Crew Lead will spend the majority of their time in the manufacturing areas ensuring their team executes scheduled work, reacts, troubleshoots, prioritizes, and manages issues that arise on their assigned shift. The Crew Lead is responsible for the uptime of all facility equipment including critical operations and process equipment. The Crew Lead prioritizes and manages all issues to resolution utilizing and managing crew technicians and/or subcontractors to insure minimal downtime or impact to production. The Crew Lead is responsible to establish relationships with all ASML Production Department leaders on their assigned shift establishing lines of open communication. The Crew Lead is responsible for establishing a plan to resolve any issues on their assigned shift and communicate updates and status of repairs to ASML and EMCOR site leadership. The Crew Lead is also responsible for initiating the escalation plan as necessary.

Requirements

High school diploma (or equivalent) required.
3–5 years of experience in one or more crafts such as HVAC, mechanical, or electrical.
2+ years of experience managing craft personnel.
Valid driver’s license required.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or graphic form, including safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence, manage an email inbox, and operate a work order system.
Understanding of the facilities industry with emphasis in mechanical/electrical fields
Ability to read and understand mechanical and electrical drawings
Competency in Microsoft Word, Excel, various operating systems
Proven track record of completing projects / WOs, being self-motivated and achieving customer satisfaction
Able to competently operate a forklift, scissor lift, and aerial lift
Able to function with dynamic priorities, adapting to changing customer expectations and completing work requests efficiently with high quality standards. This may include taking the initiative to productively manage unexpected downtime, remaining productive while contributing to high quality results.
May need to support non-customary schedules and weekend work
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.

Nice To Haves

Some undergraduate, trade, or business school training.
Electrical, mechanical (HVAC), or plumbing licenses are a plus.

Responsibilities

Abide by all safety guidelines including OSHA regulations, lock-out/tag-out, and drive the EMCOR Operating and Safety Culture within the assigned crew.
Ensure employee safety and development by training staff in safe equipment operation and maintaining cross-training programs and training records.
Oversee employee daily tasks, ensuring team members are in assigned areas and wearing proper PPE.
Plan and execute reactive work: respond to corrective work requests promptly, assess priority, and determine resources needed. Develop short- and long-term solutions and manage crews or vendors to resolve issues.
Monitor and bundle preventive maintenance (PMs) with reactive work orders to improve efficiency.
Facilitate shift turnover meetings and ensure all paperwork is completed for the assigned shift.
Collaborate with the Planner/Scheduler to ensure technician availability for PMs and reactive work.
Provide regular updates to the site manager on reactive work status.
Document discussions with craft personnel and perform building/work order audits to report the status of critical equipment and processes.
Maintain working knowledge of all critical building utilities.
Build relationships with ASML production leadership to ensure clear communication when issues arise.
Set daily objectives and priorities for teammates and vendors on the assigned shift.
Lead meetings with the assigned crew, including shift turnover, daily safety toolbox talks, weekly safety meetings, and any production-related meetings.