Crew Lead - Pressure Washing & Window Cleaning

Shine of Carmel•Carmel, IN

3d•Onsite

About The Position

Shine is a premium exterior cleaning company operating across Cincinnati, Indianapolis, and Raleigh. We specialize in window cleaning, pressure washing, soft washing, gutter cleaning, holiday lighting, and commercial maintenance. We are building the best field team in the market and promote almost exclusively from within. Van Leads are the backbone of Shine's daily field operations. You own the job from start to finish — loading the van, running the crew, executing the service, and closing out with the customer. This is a leadership role in the field with direct commission upside tied to your crew's production.

Requirements

Valid driver's license with a clean driving record (required)
Ability to lift 50+ lbs, work on ladders, and operate outdoors in all weather conditions
Strong communication skills and a professional customer-facing manner
High reliability — punctual, consistent, and accountable
Ability to lead and set the pace for a crew

Nice To Haves

1+ year of exterior cleaning, trades, or similar field service experience preferred

Responsibilities

Lead a 2-3 person crew on daily residential and commercial service jobs
Manage van loading, equipment setup, and job site organization
Deliver high-quality window cleaning, pressure washing, soft washing, and gutter cleaning
Communicate professionally with customers on-site and address any concerns
Complete post-job confirmation checklist before leaving any job site
Maintain vehicle cleanliness, equipment condition, and supply inventory
Train and mentor junior technicians on technique and safety protocols
Operate Housecall Pro for job tracking, job notes, and customer communication