Crew Dispatcher (Alaska Railroad- ARW Only)

State of Alaska•Anchorage, AK

5d•Onsite

About The Position

Coordinates train crew dispatching activities to ensure adequate personnel are assigned to all train operations. The train crew staff size varies seasonally from approximately 130 to 160 employees. This role involves posting job availability and work assignments, managing bidding and bumping based on seniority and qualifications, providing travel support (hotel, airline, ground transportation arrangements), determining crew availability (vacation and sick time, rested status, training), managing the extra board, and overseeing scheduling rules testing and physicals. The dispatcher responds to employee inquiries regarding assignments and potential for assignments, and uses automated systems, manual lists, and reports to track pertinent crew information. Responsibilities include maintaining and entering current information such as start times, tie up and deadhead times, project codes, pay rates, and leave status into automated systems. The role may also perform Timekeeper/Transportation duties as assigned and contributes to the team by accomplishing related tasks as needed.

Requirements

High school diploma or GED equivalent is required.
Computer literacy in operating a personal computer using word processing, spreadsheet, and database management systems such as Word and Excel.
Ability to perform basic math computations and skill in operating a 10-key machine is required.
Must have excellent communication and interpersonal skills.
Ability to deal tactfully with internal and external customers.
Must be able to work variable and non-standard shifts, holidays, and weekends.
Must be able to drive a motor vehicle and possess a valid driver's license.
Current three-year driving record must reflect TWO OR LESS violations and no Driving Under the Influence (DUI) or Operating Under the Influence (OUI) convictions within the last three years.
Knowledge of payroll procedures and timekeeping functions is required.
Thorough knowledge of the UTU union agreement, and UTU contract bidding and bumping system to include seniority rosters.
Knowledge of organizational functions, and thorough and comprehensive knowledge of the Transportation Department.
Ability to perform basic math computations and skill in operating a 10-key machine.
Must be able to work and make critical decisions independently.
Must have excellent communication and interpersonal skills to deal tactfully and courteously with employees.
Must be able to drive a motor vehicle and have a valid driver’s license.

Nice To Haves

One year of experience in dispatching or transportation logistics is preferred.
Experience with payroll procedures and timekeeping is preferred.

Responsibilities

Coordinates all train crew dispatching activities to ensure adequate personnel are assigned to all train operations.
Posts job availability and work assignments, bidding and bumping based on seniority and qualifications.
Arranges travel support including hotel, airline, and ground transportation.
Determines crew availability considering vacation and sick time, rested status, and training.
Manages the extra board and scheduling rules testing and physicals.
Responds to inquiries from employees regarding assignments and potential for assignments.
Uses automated DB Launcher Crew Dispatch system, manual lists and reports, and wall display to track pertinent information regarding crews.
Maintains and enters current information such as start times, tie up and deadhead times, project codes, pay rates and leave status into automated systems.
May perform Timekeeper/Transportation duties as assigned.
Contributes to team by accomplishing related tasks as needed.