Crematory Operator

Service Corporation International•San Antonio, TX

About The Position

Properly receives and processes human remains and ensures that cremated remains are returned to authorized persons according to company procedures and applicable federal, state, and municipal regulations. The work must be performed consistently with the company’s mission and values and in adherence to company policies and procedures. The role cares for deceased individuals respectfully throughout the cremation process, maintains required records and equipment, and helps maintain a safe and orderly crematorium.

Requirements

  • High school diploma or equivalent.
  • Complete a formal college or technical-school program specializing in funeral service or mortuary science where required by state law.
  • One to three months of experience as an apprentice.
  • Certified Crematory Operator certification where required by state law.
  • Valid driver’s license if performing removals and transfers of bodies or delivering cremated remains.
  • Familiarity with basic industrial equipment operation, including basic troubleshooting.
  • Basic computer skills.
  • Ability to maintain effective relationships with affiliates and/or third parties.
  • Good communication skills.
  • High level of compassion and integrity.
  • Problem-solving skills.
  • Ability to multitask and set priorities.
  • Attention to detail.

Responsibilities

  • Care for the deceased respectfully while performing tasks involved in the cremation process.
  • Receive remains and ensure documentation is complete and visual identification is accurate.
  • Complete required documentation related to the cremation process and equipment maintenance.
  • Follow professional and applicable municipal, state or provincial, and federal licensing authority regulations for cremation.
  • Adhere to applicable company policies and procedures.
  • Maintain company logs, reports, and required state-specific reports.
  • Maintain chain-of-custody paperwork.
  • Promote a safe work environment by practicing universal precautions and general principles of safe conduct.
  • Maintain the crematorium, equipment, and adjacent facilities.
  • When required, deliver or release cremated remains to the appropriate funeral home or proper authority.
  • Perform other duties as directed by management.
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