Credit Union Relationship Manager (Remote)

Member Business Financial Services • New York, NY

16h • Remote

About The Position

Member Business Financial Services LLC (MBFS) is seeking a Small Business Commercial Lender in the Metropolitan New York area to originate and manage commercial loans ranging from $50,000 to $1,000,000 for credit union partners. The role is remote and requires regular in-person business development and relationship meetings throughout the assigned market. Working with multiple credit unions in the New York/New Jersey area, the Relationship Manager meets prospective clients in person and remotely to identify commercial loan and deposit opportunities. The role develops a portfolio of business relationships and seeks new accounts through marketing to real estate investors, correspondent lending channels, centers of influence, traditional lending channels, and referrals.

The position is responsible for delivering superior customer service, maintaining operational integrity, and adhering to credit union policies and state and federal regulations. Performance is evaluated against goals for qualified pipeline development, commercial loan production, deposit and fee-income generation, application pull-through, timely and accurate loan-package submission, portfolio credit quality, relationship retention, reporting, and customer service. MBFS works with over 110 credit unions and provides commercial lending services including sales, consulting, underwriting, closing, and servicing.

Requirements

• 2–5 years of experience in commercial lending, business banking, or relationship management within financial services.
• Strong financial analysis, credit structuring, and portfolio management skills.
• Proven ability to develop business and manage client relationships.
• Excellent verbal and written communication and interpersonal skills.
• Self-motivated, with strong organizational and time-management abilities.

Nice To Haves

• Bilingual Spanish is highly preferred.
• Understanding of credit union philosophy and member-focused service is a plus.
• Knowledge of commercial loan documentation and regulatory guidelines is preferred.

Responsibilities

• Develop a network of community and professional relationships to identify new members, lending prospects, and business opportunities.
• Perform preliminary credit analysis for loan requests from $50,000 to $1,000,000, reviewing business and personal tax returns, financial statements, debt schedules, personal financial statements, credit reports, collateral information, and ownership or guarantor structures.
• Evaluate repayment capacity, global cash flow, debt-service coverage, leverage, liquidity, collateral support, management experience, and industry risks; identify strengths, weaknesses, policy exceptions, and information gaps before submitting loan packages to underwriting.
• Provide information to loan underwriters for full financial evaluation and rating of members and credit requests.
• Prepare presentations of credit analyses for appropriate credit authorities.
• Prepare and obtain loan documentation forms and represent the credit union at loan closings.
• Manage the credit union loan portfolio and meet with existing member business borrowers to evaluate their businesses, identify new opportunities, and detect developing problems.
• Work with members and MBFS staff on issues resulting in credit delinquency.
• Keep abreast of marketplace developments and changing government regulations.
• Assist with workout plans and collection of past-due loans for substandard members.
• Monitor the existing loan portfolio to maintain a high-quality asset base.
• Maintain up-to-date member files, including balance sheets, profit and loss statements, cash flow projections, and loan documentation.
• Provide customer service, maintain operational integrity, and comply with credit union policies and state and federal regulations.

Benefits

• Competitive salary commensurate with experience.
• Uncapped incentive program with unlimited earning potential once production goals are achieved.
• Paid time off.
• Health benefits.
• 401(k) with a generous company match.
• Future growth opportunities within the company.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed