Credit Supervisor

Honey Bucket • South Hill, WA

7d • $81,000 - $97,000 • Hybrid

About The Position

This is not a back-office collections role. You’ll play a key role in how we run the business. You’ll partner directly with Operations and Sales to improve cash flow, reduce risk, and build processes that actually work in the real world. Success means understanding the business—not just enforcing policy—and driving improvements that stick.

Requirements

• Strong knowledge of AR, credit risk, and collections best practices
• Experience leading or developing a team
• Ability to implement change—not just identify it
• Comfortable in a fast-paced, high-accountability environment
• Strong collaboration skills and ability to influence without authority
• Technical mindset with experience using ERP systems and Excel
• Ability to partner with IT and leverage systems to improve processes
• Hands-on leader who takes ownership and gets things done
• 3–5 years of leading credit, collections, and AR
• Degree in Accounting, Finance, Business, or equivalent experience

Nice To Haves

• Prior supervisory or lead experience preferred

Responsibilities

• Supervise, coach, and develop credit & collections staff
• Set priorities, manage workloads, and drive accountability
• Provide ongoing feedback, training, and performance management
• Oversee collections to drive timely payment and reduce risk
• Handle escalated accounts, disputes, and high-risk situations
• Review credit applications, limits, and terms
• Monitor aging, performance metrics, and cash application accuracy
• Work closely with Operations and Sales to solve issues and support the business
• Influence adoption of best practices through collaboration—not enforcement
• Partner with Accounting and IT to improve systems, reporting, and workflows
• Identify inefficiencies and lead practical, scalable improvements
• Leverage ERP systems and data to improve performance
• Build business cases and work cross-functionally to implement change

Benefits

• Employer-paid medical, dental, and vision (family coverage available)
• 401(k) with company match
• Paid time off
• Tuition reimbursement & development programs
• Performance bonuses and shareholder opportunity

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree