Credit Specialist

Ferguson Enterprises•Tualatin, OR

3d•Onsite

About The Position

Ferguson, a Fortune 500 company, is a source of quality supplies for a variety of industries, aiming to make customers' complex projects simple, successful, and sustainable. The Credit Specialist will be managing a portfolio of process-focused customers and national accounts. This role involves maintaining consistency between credit and collection activities and the organization's overall customer relations strategy, implementing credit policies to maintain an acceptable risk level, prompt payments, and minimize credit losses. The specialist will also contact customers regarding delinquent payments, prepare reports reflecting credit and collection status, identify and address problem debts, and manage customers utilizing portals for purchase order delivery, invoicing, and payment. This position handles a wide variety of credit and collection functions, including sophisticated, large, or difficult credit accounts, ensuring positive customer relations and minimizing outstanding debts. The role also requires participation in associate meetings, communication of concerns to management, strengthening internal and external relationships, supporting enterprise business and sales objectives, and collaborating with peers at different credit management levels.

Requirements

Proficiency in Microsoft Office software (Outlook, Word, Excel, PowerPoint, Access, etc.)
Strong oral and written communication skills

Nice To Haves

Previous experience in credit management or similar accounting or finance roles preferred

Responsibilities

Maintain consistency between credit and collection activities and the organization's overall customer relations strategy.
Implement credit policies to maintain an acceptable risk level, prompt payments, and minimize credit losses.
Contact customers regarding delinquent payments.
Prepare reports reflecting credit and collection status.
Identify and address problem debts.
Manage customers utilizing portals for purchase order delivery, invoicing, and payment.
Handle a wide variety of credit and collection functions.
Handle sophisticated, large, or difficult credit accounts, ensuring positive customer relations and minimizing outstanding debts.
Participate in associate meetings.
Communicate concerns to management.
Spend time strengthening internal and external relationships.
Work closely with peers at different credit management levels and support them as needed.
Support enterprise business and sales objectives through efficient performance of job responsibilities.