Credit Specialist

United Rentals•Charlotte, NC

About The Position

As a Credit Specialist, your ability to assess, negotiate and collect on open account receivables will be key. As our liaison between customers and branches, you will help us maintain positive relationships while meeting the established goals and objectives of our Credit Playbook/Credit Management team.

Requirements

Bachelor's degree or equivalent experience preferred
3-5 years of related finance experience (collection experience preferred)
Strong Microsoft Office skills, particularly Excel
Ability to complete complex account reconciliations with a customer-focused approach
Web-Based Workflow Solution software experience preferred
Strong math and verbal/written communication skills
Superior organizational and time-management skills
Valid Driver's license is required

Responsibilities

Responsible for meeting established goals and objectives as determined by Credit Playbook/Credit Management
Responsible to meet all established metrics including those associated with contacting customers and collecting past due balances for assigned accounts receivable portfolio through a range of techniques, including telephone, email, facsimile and automated collection letters
Collect, review, evaluate and prepare credit recommendations for Credit Supervisor on additional action deemed appropriate and necessary to collect past due balances
Assist in the negotiation of payment arrangements and plan
Communicate progress and concerns with Credit Management Team on a regular basis
Work with field operations to review and resolve customer billing issues and disputes
Resolve any additional information requests, invoicing, billing issues documentation requests and disputes that may be brought up by the customers
Other duties assigned as needed