Credit Services Recovery Specialist
Huntington National Bank•Columbus, OH
•Hybrid
About The Position
Credit Services Recovery Specialists at Huntington provide "Simply the Best" customer service at all times.
Requirements
- High school diploma or GED
- At least 1 year of collections experience
- Experience using computers
Nice To Haves
- Must have excellent written and verbal communication skills
- Must have strong negotiation skills and ability
- Working knowledge of consumer and collection law is desired
- Must be goal oriented and self-motivated
- Knowledge of CACS, RMS and HOGAN systems helpful
Responsibilities
- Contacting charged off customers by telephone or mail to collect to negotiate balance in full or make.
- Updating collection files and completes all necessary paperwork.
- Negotiating payment plans protecting the Bank's interest and completes decision-making process.
- Locating customers via skip tracing and Lexis/Nexis.
- Recommending action regarding repossessions, bankruptcies, and/or foreclosures.
- Arranging for appropriate Bank and/or legal action based on account analysis as deemed by manager.
- Performs other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
