Credit Services Coordinator

Kwik TripOnalaska, WI
$18 - $25Onsite

About The Position

Kwik Trip Inc.’s Credit department is looking for a well-rounded Call Services Coordinator. As a Call Services Coordinator, you will be responsible for providing support services to our non-cash customers and our store co-workers. Kwik Trip, Inc. is a family-owned, Midwest company, in operation since 1965. We are dedicated to serving our guests and coworkers while treating everyone like family. Along with our award-winning culture, we are proud to be an Equal Opportunity Employer.

Requirements

  • Minimum of 1 year in a related industry
  • Knowledge of AS400 and Microsoft Office Products
  • Knowledge of accounting and credit card terms
  • Ability to work well alone and as part of a team
  • Strong interpersonal, written and oral communications skills
  • Skill in operating a fax machine, copy machine, scanner, and calculator
  • Ability to maintain confidential information
  • Ability to support and meet department deadlines

Responsibilities

  • Provide excellent customer service to all Credit Department customers by providing them a single point of contact within the department to report problems and concerns
  • Make and receive phone calls related to customers issues involving all internal cards that Kwik Trip has to offer
  • Process Kwik Card payments and adjustment to accounts
  • Printing of cards and mailings
  • Updating accounts and training new hires on various tasks

Benefits

  • 40% of pre-tax profits back to our coworkers with bonuses ranging from 8-12% of each coworker’s gross annual wage depending on company profitability
  • health insurance
  • 401k
  • paid time off
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