Credit Operations Fulfillment Specialist III - HELOC

Truist Bank•Greensboro, NC

13d•Onsite

About The Position

The position will work on site and is responsible for a variety of activities supporting the origination, booking, modification, servicing and subordinations of retail consumer and small business purpose loans. These loans are originated through various channels including the Community Bank, Wealth Division, Premier, Team Mate Banking and Electronic Delivery Channels in a centralized environment.

Requirements

Associate's degree in relevant studies, or equivalent education and related training.
Five years of banking or financial services experience in lending.
Experience in reviewing, approving and preparing loan documentation.
Excellent verbal and written communication skills.
Ability to problem solve and serve as an advocate of the client while balancing risk for Truist.

Nice To Haves

Bachelor's degree in relevant studies.
Experience in reviewing more complex documentation including Trusts, Power of Attorney.
Knowledge in various types of lending products including Securities, Real Estate (1-4 Family and Commercial), Marine, Auto, Boat/Motor/Trailer, CD/Savings, Unsecured.

Responsibilities

Coordinate activities relevant to Wealth, Premier, Small Business and Retail loan requests, including working with external and internal clients, attorneys, settlement agents, insurance agents, vendors and other internal partners.
Independently work a pipeline of a wide variety of loan requests for new loan origination, modification, servicing, subordination, collateral releases, conservation and regular easements, including various collateral types.
Gather, analyze, review and approve Title reports, Title Opinions, Hazard Insurance, Flood Insurance, Appraisals, complex income verification, payoff statements and other related documentation to ensure policies are followed.
Review and approve Power of Attorney and Trust documentation to ensure legal and policy guidance is followed.
Maintain a strong understanding of retail, small business and wealth management products, policies and processes.
Maintain knowledge of compliance, legal and documentation requirements, including those specific to state laws.
Prepare documentation for closing packages, including promissory notes, security agreements, funding information and other required documents, in compliance with federal, state and local guidelines and lending policy guidelines.
Audit pre-closing and executed loan packages to ensure documentation requirements meet lending policy guidelines.
Assist less experienced associates through mentoring and assisting with escalated issues.
Meet/exceed monthly production and quality performance metrics.