Credit Manager

Columbia Distributing•Fairbanks, AK

6d•Onsite

About The Position

The Credit Manager is responsible for overseeing accounts receivable, collections, credit administration, customer account management, and cash application processes. This role ensures timely collection of outstanding balances, establishes and monitors customer credit limits, supports compliance requirements, and partners with sales and operations teams to manage customer account risk while maintaining positive business relationships.

Requirements

High School Diploma or GED required.
Minimum 5 years of experience in accounts receivable, credit, collections, or finance.
Experience managing commercial credit accounts and collections processes.
Advanced knowledge of financial and accounting practices.
Credit and collections management
Financial analysis and risk assessment
Customer relationship management
Problem-solving and decision-making
Negotiation and conflict resolution
Attention to detail and accuracy
Written and verbal communication skills
Time management and organization
Microsoft Office proficiency, particularly Excel
Ability to manage confidential information

Nice To Haves

Bachelor's degree in Finance, Accounting, Business Administration, or a related field.
Beverage distribution, wholesale distribution, or consumer products industry experience.
Previous leadership or supervisory experience.

Responsibilities

Manage customer credit accounts and monitor credit exposure to minimize financial risk.
Review aging reports and oversee collection activities to ensure timely payment of outstanding balances.
Establish, evaluate, and maintain customer credit limits and payment terms.
Investigate and resolve customer account discrepancies, payment issues, short pays, and invoice disputes.
Oversee cash application activities, including checks, EFT payments, ACH transactions, and unapplied cash.
Review and approve account holds, releases, and credit-related adjustments.
Partner with Sales, Operations, and Customer Service teams to resolve account issues and support business objectives.
Prepare account analyses, collection reports, and credit-related metrics for leadership review.
Maintain compliance with applicable state and industry regulations.
Train and support employees on credit policies, account management procedures, and financial controls.
Develop and maintain positive working relationships with customers, sales teams, and business partners.
Complete special projects and other duties as assigned.