Credit Governance Manager

First Electronic BankSalt Lake City, UT

About The Position

First Electronic Bank (FEB) partners with modern fintech and financial services companies (“Strategic Partners”) to enable the development of credit programs and the origination of financial receivables. The Credit Administration group is responsible for overseeing these programs and ensuring they operate in accordance with approved credit policies, procedures, and governance standards. The Credit Governance Manager is a second line of defense role responsible for providing independent oversight and testing of Credit Administration and Credit Risk activities to ensure established procedures, controls, and governance processes are followed as designed. This role focuses on validating execution, verifying adherence, and confirming supporting evidence, rather than performing day-to-day credit decisioning or approvals. This role operates as part of the credit risk governance framework and is distinct from Internal Audit, which performs periodic independent assurance reviews. The position supports audit, regulatory and oversight readiness by ensuring that documented credit governance processes, including Credit Risk oversight, Model Risk Management, and receivable retention activities, are consistently and demonstrably executed.

Requirements

  • Minimum of a bachelor’s degree in finance, accounting, risk management, or related field.
  • 5+ years of experience in regulated financial services or banking, with exposure to credit origination and credit risk frameworks.
  • Experience in credit risk, credit administration, risk management, or second-line testing / governance oversight functions.
  • Strong understanding of credit processes, controls, and regulatory expectations (FDIC, OCC, or similar) within a regulated financial institution.
  • Ability to assess whether documented procedures and controls are operating as intended.
  • Strong analytical capabilities, including experience with credit underwriting and data analysis.
  • Ability to clearly communicate complex credit strategies to both credit and non-credit stakeholders.
  • Strong documentation and report writing skills.
  • Ability to work independently, manage multiple reviews, and prioritize competing deadlines while collaborating effectively across teams.
  • Experience supporting regulatory exams or independent review activities.

Nice To Haves

  • Professional certifications such as CRMP, FRM, CFA, CRCM, or similar risk/governance credentials preferred.
  • Familiarity with Model Risk Management (MRM) governance and SR 11-7 / SR 26-2 expectations preferred.
  • Banking or fintech partnership experience preferred.

Responsibilities

  • Independently test and validate adherence to Credit Administration and Credit Risk procedures, including required reviews, approvals, documentation, and escalation practices.
  • Perform periodic sampling and reviews of completed Credit Risk Manager work to confirm processes are executed in accordance with approved policies and procedures.
  • Evaluate execution of the Strategic Partner Credit Change Request process, including completeness of documentation, approvals, and record retention.
  • Identify control gaps, inconsistencies, or breakdowns in credit governance processes and document findings clearly as observations.
  • Track identified issues through remediation and validate effective resolution.
  • Provide governance oversight related to Model Risk Management (MRM) by verifying required model governance activities are performed and documented per policy.
  • Prepare summary reports and executive-level materials for Credit Administration leadership and risk governance and regulatory exam support.
  • Support internal and external reviews through testing, documentation, and evidence validation.
  • Partner with Credit Administration, Credit Diligence and Model Risk Management while maintaining independence from day-to-day execution.
  • Participate in Credit Committee and governance forums as appropriate.
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