Credit Controller
About The Position
Are you an experienced Credit Controller who thrives in a fast-paced environment and enjoys building strong customer relationships? Do you have solid Excel skills and a proactive approach to managing client debt? If so, this could be an excellent opportunity for you. Reporting to the Finance Manager, you will play a key role in managing customer accounts, ensuring outstanding balances are closely monitored and payments are collected promptly. You’ll support the smooth running of the sales ledger, resolve queries efficiently and contribute to maintaining a high standard of service across the finance function. This is a critical position within the business, helping to safeguard cash flow while fostering professional, long-term relationships with customers.
Requirements
- Proven experience in a high-volume credit control or sales ledger environment
- Demonstrated ability to secure payment while maintaining positive customer relationships
- Calm, professional approach to sensitive or challenging conversations
- Strong attention to detail and high levels of accuracy
- Excellent organisational skills with the ability to manage deadlines and priorities
- Strong communication skills, able to liaise effectively at all levels
- Comfortable working independently and as part of a team
- Competent IT skills, including Excel and accounting systems such as Xero, Sage or similar
Nice To Haves
- FMCG, distribution or logistics company background desirable
Responsibilities
- Proactively manage a portfolio of customer accounts
- Chase overdue payments via telephone and email
- Allocate incoming payments accurately within the system
- Build and maintain strong customer relationships to encourage timely payment
- Resolve account and payment queries promptly and professionally
- Support the day-to-day operation of the sales ledger
- Maintain accurate and up-to-date records in line with company procedures
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
