Credit Controller

OCS Group

2d•Onsite

About The Position

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.

Requirements

Good knowledge and experience in a credit control position.
Experience using Microsoft Office - In particular Excel, Word and Outlook.
Strong relationship building skills and follow up where required,
Demonstrate a high level of accuracy and attention to detail.
Ability to prioritise workload and multitask activities.
Excellent telephone manner.

Nice To Haves

Experience using Microsoft Dynamics is an advantage but not a requirement.

Responsibilities

Reduce overdue debtor balances on an ongoing basis in line with monthly targets
Being highly proactive and diligent in tracking and following up on open items.
Drive query resolution through close liaison with all other internal departments
Maintaining contact with customers to ensure invoices are clear for payment.
Where copy invoices are required, providing copy invoices to customers
Build relationships with customers and account managers
Updating incoming payments daily on the finance system / allocating payments.
Monthly automated emailing of customer statements
Assisting accounts manager with month end tasks
Syncing invoices and payments between our job management software and finance software.
Prepare debtors' report for weekly accounts meeting.