Credit/Collections Clerk-Buena Park, CA

AMADA AMERICA, INC. • Buena Park, CA

3d • Onsite

About The Position

This role is responsible for collecting assigned accounts, which may include Amada America, Inc. and Amada Capital Corporation finance contracts. The Credit/Collections Clerk will utilize aggressive follow-up collection techniques to pursue and collect all collectable past due monies and determine the factors relating to customer delinquency. This position involves working with various departments and managers to resolve disputes or conflicts, reporting accounts believed to be in financial difficulty, and processing customer account adjustments. Additionally, the role includes releasing customer orders on hold for credit reasons and performing other activities as assigned by Credit management.

Requirements

• 3+ or more years of experience
• Microsoft Office programs at intermediate level – Excel and Word.
• Previous experience using larger scale operating software for daily operations.
• Solid knowledge of Internet use

Responsibilities

• Collect assigned accounts, which may include Amada America, Inc. and Amada Capital Corporation finance contracts.
• Use aggressive follow-up collection techniques to pursue and collect all collectable past due monies and determine all factors relating to the customer’s delinquency and/or holding of monies due Amada.
• Work with various departments and managers to resolve disputes or conflicts to conclusion, such as invalid PO’s, invoicing errors, incorrect shipments, service errors, etc.
• Report any account believed to be in financial difficulty and/or not currently capable of making their payments to Amada as they become due to the Supervisor or Manager.
• Process and submit customer account adjustments such as sales tax adjustments, A/R refunds and Bad Debt write-offs.
• Release customer orders on hold for various Credit reasons.
• Filing
• Copying
• Scanning

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed