Credit & Collections

Sunbelt Rentals, Inc. • Remote North Carolina USA Base, NC

2d • $19 - $26 • Onsite

About The Position

Sunbelt Rentals is seeking a Credit & Collections Representative to join their team. This role is responsible for reducing delinquency for assigned accounts by contacting customers regarding payment status, answering incoming customer calls, resolving disputed invoices with customers and profit centers, making arrangements with general contractors for specific jobs, forwarding Certificates of Insurance and Tax Certificates, and updating customer maintenance information.

Requirements

• Knowledge of construction lien laws
• Professional phone etiquette
• Commitment to excellent customer service
• Detail oriented
• Excellent written and verbal communication abilities
• Extensive knowledge of fair debt and collection management
• Strong knowledge of state commercial laws
• Knowledge of legal lending methods
• Some experience with computerized accounting methods

Responsibilities

• Responsible for reducing delinquency for assigned accounts
• Contact customers regarding payment status
• Answering incoming customer calls
• Deal with customers and profit centers to get disputed invoices resolved
• Deal with general contractors for specific jobs and make arrangements for joint checks
• Forward Certificates of Insurance and Tax Certificates to the appropriate departments
• Update and amend customer maintenance information

Benefits

• Health, Dental and Vision plans
• 401(k) Match
• Volunteer time off
• Short-term and long-term disability
• Accident, Life and Travel insurance
• flexible spending
• Tuition Reimbursement Options
• Employee Assistance Program (EAP)
• Length of Service Awards
• 12-25 vacation days depending on years of service
• 5 sick days
• 6 holidays
• 2 half day holidays
• 2 floating holidays
• 1 inclusion day
• 1 volunteer day

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed