Credit Collection Specialist

First Bank Midwest • Frankfort, IN

5d

About The Position

Responsible for supporting the bank’s Collection and Credit Administration groups, with majority focus on the retail credit portfolio, customer contact and reporting.

Requirements

• Customer Relations: ability to professionally interact with external and internal clients
• Shown ability to discuss with customers any issues that exist with their retail loan account regardless of the situation
• Ability to use multiple avenues in order to communicate with clients
• Problem Solving: the ability to handle difficult or unexpected situations in the workplace as well as complex business challenges
• Maintaining the Bank’s assets by following compliance regulations and the requirements of third parties such as FHLMC (FreddieMac) and FHLBI.
• Finding win-win solutions, when at all possible, in working with TFB clients
• Teamwork & Cooperation: works well with others during conversations, projects, meetings or other collaborations
• Accept responsibility for the performance of the team
• Communicate in a clear, personable, professional manner
• Maintain an awareness of team dynamics and act to improve the team’s performance

Responsibilities

• Act as primary contact for delinquent consumer loan relationships
• Reduce risk profile of our consumer loan portfolio
• Support Credit / Collection Team
• Other Duties as Assigned.

What This Job Offers

• Career Level: Mid Level
• Education Level: No Education Listed