Credit Card Payment Specialist

The CCS Companies•Norwood, MA

3d•$23 - $28•Onsite

About The Position

The Credit Card Payment Specialist is responsible for maintaining the Client Trust accounts by processing daily consumer payment transactions in the system database (FACs).

Requirements

3-5 years Credit Card payment processing experience in a high-volume transaction environment.
Excellent data entry skills, accuracy and attention to details a must.
Must be proficient with Microsoft Excel, as well as working knowledge of Microsoft Office.
Excellent verbal and written communication skills.
Strong organizational skills.
Possesses sound accounting and business judgement.
Committed to confidentiality.
Ability to work independently as well as in a team environment, willing to learn, embracing continuous improvement, receptive and responsive to change.

Nice To Haves

Prior banking experience preferred.

Responsibilities

Balances and resolves credit card payment error logs in FACs.
Runs overpayment reports for multiple directories and adjust accounts.
Processes credit card refunds on a gateway platform noting consumer’s accounts.
Processes chargebacks from bank and update FACS accounts.
Sets up new merchants by preparing, tracking and emailing the credit card processor.
Acts as a backup for two or more functions within the payment processing group.
Processes non-sufficient funds (NSF) payments returned by the bank on a rotating schedule.
Manages e-mails received and process needed transactions/adjustments.
Performs other duties as requested or assigned by the management.
Ability to maintain consistent and regular attendance in accordance with an established schedule.
Ability to work onsite/in-office in accordance with CCS and department policies and procedures.