Credit Associate

ASSA ABLOY•Monroe, NC

24d

About The Position

The Credit Analyst is responsible for managing the accounts receivable portfolio assigned by the District Credit Manager, with a strong focus on minimizing risk and maximizing collections. This role includes decision-making authority in key areas such as credit underwriting, collections, project securitization, and initiating legal actions when necessary. The Credit Analyst works closely with internal stakeholders and external customers to assess creditworthiness, resolve outstanding balances, and ensure compliance with company policies. This position plays a critical role in supporting the financial health of the business and contributing to the overall success of the team and district operations. This position reports to the Director of Credit Collections, NA.

Requirements

2+ years in the credit & collection field, construction industry preferred
Degree in Finance, Accounting, or Business Mgmt. related field preferred
Timely collection and follow up within the assigned portfolio
Cross-functional capability
Understanding and participation in District metric success
Continued growth in understanding of concepts involving underwriting, analysis, collection practices, job securitization, and industry specific activity
Excellent & timely communication to maximize customer experience
Analytical financial skills
Excellent communication skills both oral and written
Organizational and Interpersonal skills
Ability to handle stress successfully, manage time and multi-task
Ability to work independently on assigned tasks
Computer software skills (Windows, Office, Excel)
Ability to work as a team

Responsibilities

Manage credit and collections activities within Shared Services and District Credit for portal-based accounts.
Utilize customer dashboards to monitor and manage account status.
Conduct weekly reviews of past-due payments in multiple customer portals (approximately 15, with more added as accounts grow).
Analyze and resolve payment rejections, identifying root causes and implementing corrective actions.
Ensure timely and effective resolution of issues related to credit and collections.
Perform account reconciliations, resolve short payments and discrepancies, and follow up on disputes promptly.
Review lien and bond filing dates to maintain collectability of the AR portfolio.
Facilitate escalation of accounts to collection agencies when necessary.
Submit work orders, payments, and billing reviews through service management systems (e.g., Service Channel, CorrigoPro, Verisae, Coupa, and SMS Affiliate).
Communicate regularly with internal teams, including District Management, via email (minimal phone contact).
Perform collection calls and manage assigned account portfolios as needed.
Maintain strong knowledge of key and national accounts.
Participate in training and development opportunities for career progression.