Credit and Collections Specialist

Builders FirstSourceCedar Park, TX
Onsite

About The Position

We are Builders FirstSource, America’s largest supplier of building materials, value-added components and building services to the professional market. You’ll feel proud of the work you do here every day to transform the future of home building and help make the dream of home ownership more achievable. At BFS, we believe building a successful career is not solely defined by a degree. Your experience, skills, and passion are just as important, if not more so. As such, we are committed to creating a diverse and inclusive workplace that welcomes candidates from all backgrounds and experience levels. This role is an onsite position- the person can office at either 1201 BMC Drive Cedar Park, TX 78613 or 9901 Doerr Lane Schertz, TX 78154. Come work with us! The Credit and Collections Specialist is responsible for the investigation and analysis of credit information while working within established guidelines. Resolves routine credit and collection situations and requests assistance on highly sensitive accounts. Oversees the opening of new credit accounts and requests for additional credit. Compiles bank and trade references, credit reports and business reports. Analyzes and evaluates credit applications and financial information using sound judgment. May approve credit lines up to a pre-defined limit. Recommends approval/rejection of credit applications to management. Answers customer questions regarding account status and billing issues; handles inside sales requests regarding restricted accounts and accounts exceeding their credit limits in order to protect the company from future uncollectible accounts; collaborates with sales and operations management to address payment issues. Monitors the collection of past due accounts, contacts customers for payment as well as determines lien rights and possible holds; may address moderately complex situations or escalate to a more experienced specialist or management. Creates collection correspondence and prepares lien documents for management action as needed.

Requirements

  • High School Diploma or General Education Degree (GED)
  • Two (2) years credit and/or collections experience
  • Equivalent combination of education and experience

Responsibilities

  • Investigate and analyze credit information while working within established guidelines.
  • Resolve routine credit and collection situations and request assistance on highly sensitive accounts.
  • Oversee the opening of new credit accounts and requests for additional credit.
  • Compile bank and trade references, credit reports and business reports.
  • Analyze and evaluate credit applications and financial information using sound judgment.
  • Approve credit lines up to a pre-defined limit.
  • Recommend approval/rejection of credit applications to management.
  • Answer customer questions regarding account status and billing issues.
  • Handle inside sales requests regarding restricted accounts and accounts exceeding their credit limits.
  • Collaborate with sales and operations management to address payment issues.
  • Monitor the collection of past due accounts.
  • Contact customers for payment.
  • Determine lien rights and possible holds.
  • Address moderately complex situations or escalate to a more experienced specialist or management.
  • Create collection correspondence.
  • Prepare lien documents for management action as needed.

Benefits

  • Competitive, affordable benefits designed to make life better for you and the people you love.
  • Great plans that help you and your family to live happier, healthier and more secure lives.
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