Credit and Collections Specialist

Stream Companies • West Chester, PA

8d

About The Position

The Credit & Collections Specialist supports day-to-day credit, collections, and cash application activities within the Stream Companies Finance AR/Billing team, across both Stream and fullthrottle.ai. This role plays a key part in supporting cash flow, mitigating risk, and maintaining strong financial controls through disciplined credit practices, proactive collections efforts, and accurate reporting. This position reports to and operates as a supporting partner to the Billing & Collections Manager and requires a proactive, detail-oriented approach, including identifying issues, driving follow-up until there is a resolution, and leveraging strong Excel skills to analyze data, prioritize outreach, and assessing outstanding balances.

Requirements

• Bachelor's degree in accounting, finance, business administration, or a related field
• Minimum of 2-3 years of experience in invoicing, accounting, or financial operations
• Strong analytical and problem-solving skills
• Ability to solve problems and work with and analyze high-volume data
• Demonstrates a supportive, team-oriented approach while maintaining a proactive, ownership mindset
• Strong communication skills, with the ability to work effectively with internal teams and external stakeholders
• Ability to meet tight deadlines in a fast-paced, high-volume environment
• Highly organized and detail-oriented, with strong follow-through

Nice To Haves

• Experience in media or advertising industries is highly desirable
• Intermediate Excel skills preferred including Power Query+, Pivot Tables, Advanced Look Ups, Logical Functions, Formulas, Data Validation and working with large data sets
• Experience with NetSuite and Salesforce or similar ERP systems preferred

Responsibilities

• Support credit intake, credit checks, and ongoing monitoring, including use of third-party tools and risk alerts.
• Support administration of payment plans, including setup, adherence tracking, and follow-up.
• Execute collections activities, including customer outreach, aging review, and escalation tracking.
• Perform daily cash application, ensuring accurate and timely posting of payments.
• Support credit card billing program at FullThrottle.ai and apply payments accurately.
• Monitor and support the AR/Billing centralized billing email inbox, troubleshooting and resolving customer inquiries and payment-related issues.
• Provide AR-related customer support (invoices, statements, and supporting documentation).
• Prepare and distribute weekly and monthly AR / collections reporting.
• Serve as a point of contact for internal stakeholders, ensuring reporting is proactively shared and actionable.
• Assist with execution of a credit & collections compliance program, including policies, controls, and monitoring.
• Ensure financial controls and processes are followed across all credit, collections, and payment activities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level