Credit and Collections Analyst

Boyd • Remote California, CA

2d • Remote

About The Position

The Credit and Collections Analyst will be responsible for the management of the daily dispute management and collections activities. This position will handle collection calls on past due accounts, interface with sales and other related departments and provide prompt and courteous follow up to client inquiries.

Requirements

• Ability to multi-task in a fast-paced environment
• Strong attention to detail and high accuracy level
• Computer proficiency on MS Office products and ERP/Dynamics is a Plus
• Excellent verbal and written communication skills
• Strong interpersonal skills and the ability to apply tact and diplomacy
• Strong motivation and team orientation
• Must have High school diploma.
• Minimum of 2 years of experience in accounts receivable/collections
• Ability to add, subtract, divide, and multiply all units of measure, including fractions, whole numbers and decimals and percentages.
• Ability to apply common sense understanding to carry out detailed but uninvolved written and oral instructions. Ability to deal with problems involving few concrete variables in standardized situations.
• Exceptional organizational skills required.
• Ability to recognize and resolve problems quickly using sound judgment and diplomacy.
• Microsoft XP, Microsoft Outlook, Word, Excel, Access, computer data processing and reporting, typing 40+ wpm.

Nice To Haves

• ERP/Dynamics

Responsibilities

• Perform accounts receivable collection activities to include collection calls by phone to clients regarding past due invoices and establishing payment arrangements
• Respond to client inquiries via phone and email regarding account or billing issues
• Auditing clients’ accounts to ensure accuracy of their invoices
• Order release and holds
• Customer claim management

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED