Credit and Accounts Receivable Specialist

Veseris • Austin, TX

9d • Hybrid

About The Position

Veseris is seeking a detail-oriented and customer-focused Credit and Accounts Receivable (AR) Specialist to join their team. This role is responsible for supporting timely collections, resolving customer account issues, evaluating credit risk, and maintaining strong working relationships with customers and internal partners. The ideal candidate brings a balance of attention to detail, analytical ability, professional communication, sound judgment, and strong follow-through in a fast-paced environment.

Requirements

• 5+ years of experience in credit, collections, accounts receivable, or a related role.
• High School Diploma or G.E.D.
• Knowledge of credit risk assessment, running and reviewing credit reports, and establishing payment terms based on information collected for new and existing customers.
• Familiar with Financial statements, bank statements and other asset/liability reports.
• Ability to conduct credit reviews for existing customers to consider credit limit increases and term changes.
• Professional communication skills, with the ability to engage customers and internal partners with confidence, tact, and accountability.
• Ability to set prioritized agendas for their accounts based on risk profile. Keep their account information organized and transparent amongst the team for cross-training and support.
• Strong problem-solving skills, with the ability to think outside the box, especially in resolving complex invoicing issues.
• Ability to work independently with attention to detail, multitask effectively, and make sound decisions in a fast-paced environment. Ability to use technology and automation to improve processes and work more efficiently.
• Proficiency in Microsoft Office Suite, including Excel functions such as PivotTables and VLOOKUP.

Nice To Haves

• Experience with Microsoft Dynamics 365 an asset.
• Advanced proficiency in Excel functions an asset.

Responsibilities

• Manage assigned customer accounts by monitoring open balances, prioritizing follow-up, and maintaining accurate account records.
• Research and resolve past-due balances, billing questions, payment discrepancies, disputes, credits, refunds, and account escalations.
• Evaluate customer credit risk using payment history, credit reports, payment terms, and credit limit reviews.
• Partner with customers, sales teams, leadership, and cross-functional partners to resolve account issues and support positive business relationships.
• Apply sound judgment and initiative when managing routine and moderately complex account situations.
• Follow internal controls, external requirements, and Credit & Receivables policies while adapting to changing business needs.

Benefits

• Competitive base pay
• Comprehensive medical, dental, and vision insurance starting on day one
• 401(k) with company match
• Company-paid life insurance
• Company-paid short-term and long-term disability insurance
• Health Savings Account (HSA) with employer contribution (for eligible plans)
• Flexible Spending Accounts (FSA) (for eligible plans)
• Employee Assistance Program (EAP)
• Paid time off beginning on your first day, with 18 days accrued annually
• Paid company holidays
• One floating holiday each year
• Employee Referral Bonus Program
• Education Assistance/Reimbursement Program
• Career development and advancement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED