About The Position

The Wasserstrom Company, a leading Food Service Distributor, is seeking a Credit Analyst for its headquarters in Columbus, Ohio. This role is responsible for evaluating and extending credit to customers, managing accounts receivable collections, and contributing to the company's cash flow. It offers a foundational opportunity to develop cross-functional skills and grow within the company.

Requirements

  • Minimum of 5-8 years of credit collections experience
  • Bachelor's degree (B. A.) from four-year college or university; or equivalent combination of education and experience.
  • Excel (intermediate level)

Nice To Haves

  • SAP background preferred
  • High Radius - desired but not required

Responsibilities

  • Manage a portfolio of customers in the efforts of accounts receivables
  • Communicate with customers via e-mail or by telephone to investigate complaints, verify accuracy of charges, or to correct errors on accounts
  • Negotiate with customers on past due amounts, including establishing/enforcing payment plans
  • Evaluates customer records and recommends that accounts be closed, credit limit extended or reduced, or collection attempted, based on payment history and purchase activity of the customer
  • Prepare bad debt of uncollectible accounts
  • Investigate cases and make suggestions on refund requests
  • Prepare reconciliation spreadsheet (Excel) for customers, as needed (regarding payment data)
  • Reviews files to select delinquent accounts for collection efforts
  • Assists in development of credit rating criteria and credit ceilings with upper management
  • Offers insight on current findings and action taken for all accounts under investigation.
  • Assists in the recommendation of policies to upper management.
  • Identifies trends and recommends improvements accordingly.
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