Credit Account Manager

Empire Cat•Mesa, AZ

1d•Onsite

About The Position

Perform and coordinate the daily credit and collection activities of assigned Empire Southwest customer accounts. Analyze and approve credit for new and existing customers on terms that are competitive and responsive to the customer’s needs. Minimize bad debt losses without unduly jeopardizing potential sales.

Requirements

Must have interpersonal skills to professionally assist customers and employees in widely varied activities.
Knowledge of equipment application and marketing.
Knowledge of and/or experience with commercial credit laws and documentation.
Must have strong verbal and written communications skills as required in customer and inter-departmental contact.
Ability to maintain consistent attendance.
Must be able to analyze customer account information to correctly determine credit worthiness.
Must be able to learn, understand and improve the credit account collection system to efficiently manage credit receivables.
Must have general business, finance, credit and/or accounting experience and/or education to perform credit and accounting responsibilities.
Must have a thorough understanding and working knowledge of Arizona Pre-Lien Laws.
Must be able to communicate (speak, read, comprehend, write) in English.

Nice To Haves

Previous supervisory experience.

Responsibilities

Authorizes credit approvals for new and existing customers.
Assigns credit rating to accounts and monitors for change when required.
Works with Credit Manager to modify and/or update existing policies and procedures.
Assists Sales Department personnel in finalizing machinery sales, leases, rentals, etc.
Makes joint customer calls with salespeople to discuss innovative and competitive terms to assist in closing the sale.
Attends and sometimes conducts seminars with salespeople to provide input and training to Empire personnel.
Attends sales meetings to participate in informal discussions when requested.
Develops Financing programs for selected major accounts and industry types to ensure that no sale will be lost due to inability to finance the transaction.
Visits Job sites as necessary to obtain information for credit approval and/or to follow collateral when necessary.
Keeps salespeople informed of account status and new or changed customer information when appropriate.
Work safely at all times.
Adhere to all applicable safety policies.
Comply with all company policies, procedures, and standards.
Develops and maintains credit files.
Provides prompt responses to customer credit needs.
Collects accounts.
Approves extensions or revisions of obligations.
Recommends major changes in terms of obligation if warranted.
Computes pay-offs, interest due and delinquent amounts due.
Provides assistance to Sales Department.
Assist Credit Manager.
Obtains data and/or prepare various management reports as required.
Identify potential problems and recommend corrective action.
Work within and promote corporate values.