Credit Account Manager

Reece•Addison, TX

7d•Onsite

About The Position

The Credit Account Manager is responsible for assisting the overall accounts receivable portfolio assigned to them as it relates to credit, collection and communication needs. This includes contacting past due customers for payment, monitoring lien/bond expiration timelines and filing claims as required, researching and resolving all customer/branch inquiries/payment discrepancies, reviewing/approving customer credit limits for new and existing customers and maintaining a regular communication cadence with branch teams.

Requirements

Prior collection or credit experience in a similar industry - distribution, wholesale, manufacturing, construction etc.
A customer service mindset
Excellent communication skills both oral and written
Goal/results oriented
Strong organizational and interpersonal skills
Ability to work independently on assigned tasks
General computer skills (Windows, Office, Excel)
Ability to problem solve and use good judgment on decisions
Ability to work as part of a team
Attendance – Ability to maintain the scheduled days and hours, including onsite presence at the assigned location as specified.
Lift up to 25 pounds on occasion, sitting and standing for extended periods.
Job requires operation of equipment common to office settings, including computers, copiers, and other office equipment, including Near Vision, Manual Dexterity, and working in proximity to equipment.
Speaking, Speech Clarity, and Speech Recognition.
Writing, Reading and Written Comprehension, and Written Expression.
Achievement/Effort, Active Listening, Adaptability/Flexibility, Analytical Thinking, Attention to Detail, Category Flexibility, Concern for Others, Cooperation and Coordination, Critical Thinking, Deductive Reasoning, Dependability, Independence, Inductive Reasoning, Information Ordering, Initiative, Innovation, Maintenance of Relationships, Integrity, Oral Comprehension and Expression, Problem Sensitivity, Selective Attention, Self-Control, Service Orientation, Social Orientation, Social Perceptiveness, Stress Tolerance, Support, and Time Management.

Responsibilities

Analyze information received from customers and various credit services
Approve credit limits within assigned authority, both unsecured and cured risk
Follow closely the course of aging accounts and determine action needed
Perform collection calls for accounts
Process lien waivers
Review lien / bond filing dates to ensure collectability of AR portfolio
Follow all required state/federal lien and bond laws for branches assigned
Reconcile short pays and Unapplied Cash on branch accounts
Follow up on disputes timely and work with Regional/Branch and salesman to resolve
Facilitate placement of accounts with collection agencies and recommend legal action when necessary
Communicate regularly with Regional / Branch and salesman regarding collection matters
Perform other duties as assigned
Visit customers and branches as needed