Credentialing Specialist - Full-time - Murfreesboro, TN

Key Rehabilitation • Murfreesboro, TN

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About The Position

Key Rehab is seeking a full-time Credentialing Specialist to join its corporate support staff team in Murfreesboro, Tennessee, or nearby. The role coordinates and manages credentialing and re-credentialing for therapists and behavioral health clinicians in an outpatient setting, ensuring compliance with payer, regulatory, and organizational standards. The specialist works with clinical leadership, operations, and the direct billing team to support timely provider enrollment and insurance credentialing.

Key Rehab describes its approach as focused on effective, affordable therapy, clear communication, strong patient care, and support for employees. The company offers a supportive work environment, flexible work arrangements, and opportunities for career growth.

Requirements

• High school diploma or equivalent.
• At least one year of experience in a healthcare setting.
• Proficiency with CAQH, Microsoft Office, and Google products.
• Ability to problem-solve and navigate payer-specific challenges.
• Excellent communication and interpersonal skills.
• Strong organizational skills and the ability to prioritize and manage multiple tasks in a fast-paced environment.
• Ability to work independently and collaborate effectively in a team environment.
• Excellent attention to detail.

Nice To Haves

• Associate’s or bachelor’s degree.
• Two years of credentialing experience in a healthcare setting.
• Previous experience credentialing therapists (PT/OT/SLP) and/or mental health clinicians (LPC/LCSW/Clinical Psychologist).
• Previous experience in healthcare billing.
• Knowledge of Medicare, Medicaid, and commercial insurance payer enrollment processes.
• Understanding of outpatient therapy and/or behavioral health regulatory requirements.
• Familiarity with insurance verification, HRIS, and electronic medical record software.
• Outgoing and enthusiastic personality.

Responsibilities

• Coordinate and manage credentialing and re-credentialing processes for therapists and behavioral health clinicians in an outpatient setting.
• Ensure compliance with payer, regulatory, and organizational standards.
• Collaborate with clinical leadership, operations, and the direct billing team to support timely provider enrollment and insurance credentialing.

Benefits

• Competitive salaries and performance bonuses.
• Travel opportunities.
• Health and life insurance.
• Flexible work schedule.
• Mileage and licensure reimbursements.
• Reasonable working hours.
• Free continuing education.
• Mentorship program for new graduates.
• Paid sick, holiday, and vacation leave.
• Promotion, transfer, and advancement opportunities.
• Meaningful work and job satisfaction.
• A well-supported work environment.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED