Credentialing Program Assistant

Veterans Health Administration•Portland, OR

1d•Onsite

About The Position

The Credentialing Program Assistant serves as a subject matter expert to Licensed Independent Practitioners (LIPs) and Service Chiefs on routine and complex credentialing and privileging matters. This includes assessing provider competence for ongoing and focused provider practice evaluations. The Medical Staff Office’s functions support patient safety and the quality of care at the Portland VA Medical Center. The assistant supports the C&P Manager/Analyst in developing short- and long-term goals for the Credentials and Privileging (C&P) program. The role manages initial and renewal applications for LIPs, ensures provider data and documentation are accurate and current in VetPro, advises staff on privilege-related documentation, and communicates with practitioners to support timely completion of applications. The assistant also coordinates incoming information, advises medical staff committees, and completes final provider appointments in VetPro after researching and validating relevant information, documents, and signature authorities. The regular schedule is Monday through Friday, 7:30 a.m. to 4:00 p.m. Flexible scheduling is available. This is not a virtual position. Relocation and recruitment incentives and permanent change of station expenses are not authorized.

Requirements

One year of specialized experience equivalent to at least the next lower grade, GS-5, in the normal line of progression.
Experience relevant to maintaining accurate provider data in computer programs and ensuring provider licensure, certifications, and other required documentation are current.
Experience relevant to preparing meeting agendas, notifying participants of expectations, and preparing paperwork for committee action.
Experience relevant to tracking program data, milestones, progress reports, or compliance strategies, and maintaining files and records.
U.S. citizenship is required.
Selective Service registration is required for males born after December 31, 1959.
Applicants must complete the required application, questionnaire, and online assessment.
Selected applicants must complete a background/security investigation and online onboarding process and provide acceptable identification for pre-employment requirements.
Participation in the seasonal influenza vaccination program is required for VA Health Care Personnel.
A one-year probationary period is required.
There is no educational substitution at this grade level.

Nice To Haves

Experience serving as a subject matter expert in medical staff credentialing and clinical privileging, including familiarity with VetPro or similar systems.
In-depth understanding of and experience applying The Joint Commission standards, VHA policy, and other healthcare regulatory and credentialing requirements.
Direct experience performing primary source verification of provider credentials, such as licenses, DEA certifications, specialty training, and board certifications.
Skill managing, tracking, and auditing credentialing data in computer programs and electronic databases, maintaining accurate records, and preparing quality assurance reports.
Experience supporting or leading credentialing process improvements, drafting procedures or protocols, and conducting annual self-assessments.
Experience managing confidential provider documents in compliance with the Privacy Act and other federal data privacy standards.
Experience reconciling program-related financial transactions and supporting payments, such as NPDB enrollments or license verifications.
Experience training and instructing staff on credentialing processes and requirements.

Responsibilities

Assist the C&P Manager/Analyst in developing short- and long-term goals for the C&P program.
Serve as a subject matter expert in credentials and clinical privileging.
Review C&P correspondence and communications, determining which items require immediate attention and which are confidential.
Enter and maintain accurate provider data in the VetPro computer program.
Manage initial and renewal C&P applications for Licensed Independent Practitioners within the VAMC.
Guide and instruct hospital staff in completing documentation required to establish privileges for LIPs.
Communicate with LIPs to support timely completion of applications and VetPro requirements.
Determine processes for coordinating incoming data and documents from multiple sources.
Serve as technical advisor to the Executive Committee of the Medical Staff and, if applicable, the Credentials Committee.
Complete final appointments in VetPro after researching, analyzing, and validating data, information, documents, and signature authorities.