Credentialing Program Assistant

Veterans Health Administration • Fayetteville, AR

1d • Hybrid

About The Position

Responsible for working collaboratively with leadership, healthcare providers, the Credentialing & Privileging (C&P), administrative Specialists and other administrative teams in managing the Focused Professional Practice Evaluations and Ongoing Professional Practice Evaluations for the C&P programs, providing guidance on processes, requirements and implementation.

Requirements

• Must be a U.S. Citizen to apply for this job
• Must complete all required steps in the process, including application, questionnaire, and online assessment
• Selective Service Registration is required for males born after 12/31/1959
• Work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment
• Subject to background/security investigation
• Selected applicants will be required to complete an online onboarding process
• Acceptable form(s) of identification will be required to complete pre-employment requirements
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)
• Must serve a 1-year probationary period
• To qualify at the GS-06 grade, you must have one year of specialized experience equivalent to the GS-05 level or higher
• Specialized Experience (GS-06): Experience utilizing computer software such as SharePoint, Microsoft Office Suite, and Adobe to create, edit, and maintain accurate documentation
• To qualify at the GS-07 grade, you must have one year of specialized experience equivalent to the GS-06 level or higher
• Specialized Experience (GS-07): Experience managing credentialing and privileging processes, including Focused Professional Practice Evaluations and Ongoing Professional Practice Evaluations activities programs
• Specialized Experience (GS-07): Experience utilizing computer software such as SharePoint, Microsoft Office Suite, and Adobe to create, edit, and maintain accurate documentation

Nice To Haves

• The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met.
• Telework eligibility will be discussed during the interview process.
• VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service.
• Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Responsibilities

• Process credentialing and privileging documentation for providers
• Assemble credentialing packets for Medical Staff Committees
• Generate credentialing reports (Report Cards, compliance tracking)
• Perform primary source verifications (licenses, NPDB, certifications)
• Review credentialing files for completeness and accuracy
• Perform VetPro access reviews and ensure system compliance
• Track FPPE/OPPE completion and monitoring requirements
• Identify discrepancies and request corrections from providers
• Conduct first-level review of FPPE/OPPE documentation
• Analyze credentialing data trends and identify issues
• Enter and maintain credentialing data in VetPro and databases
• Track provider licensure, certifications, and expiration timelines
• Maintain tracking systems for credentialing requirements
• Track and process provider exit reviews and reporting requirements
• Coordinate with external agencies (licensing boards, NPDB)
• Communicate deficiencies and requirements to stakeholders
• Conduct audits of credentialing files and monitoring systems
• Maintain documentation and audit trails for credentialing actions
• Maintain credentialing records in compliance with regulations
• Monitor credentialing workflows and ensure compliance timelines
• Ensure compliance with Joint Commission and VA standards
• Assist in implementing credentialing processes and updates
• Provide guidance to staff on credentialing procedures
• Identify issues requiring escalation to supervisor
• Provide administrative and technical support to C&P program
• Perform additional administrative support duties as assigned
• Support special projects and credentialing initiatives
• Communicate and coordinate with providers, clinical staff, and external entities
• Extract and organize data from systems (Excel, databases)
• Support development of credentialing forms and tracking tools

Benefits

• A career with the U.S. government provides employees with a comprehensive benefits package.
• As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.
• Review our benefits
• Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent.
• Contact the hiring agency for more information on the specific benefits offered.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed