Credentialing Associate (FGP)- Manhattan (Hybrid) Psychiatry

NYU Langone Health • New York, NY

4d • $50,205 - $79,845 • Hybrid

About The Position

The Credentialing Associate independently manages departmental provider credentialing, privileging, enrollment, and onboarding activities for NYU Langone Psychiatry Associates Faculty Group Practice. The role works closely with psychiatric providers, departmental leadership, and centralized credentialing teams to coordinate documentation, track applications and provider requirements, maintain credentialing and enrollment records, and identify and escalate issues that may affect provider readiness. The associate exercises independent judgment in interpreting organizational, regulatory, medical staff, and payer requirements to support compliance, timely onboarding, and continuity of clinical operations.

Requirements

• A bachelor's degree and/or relevant experience, or an equivalent combination of education and experience.
• Computer skills and proficiency in Microsoft Office programs, especially Word and Excel.
• Good communication and interpersonal skills.
• Detail oriented and very well organized.
• Able to effectively communicate with all levels of the organization.

Nice To Haves

• A minimum of 12 years of experience in healthcare administration, provider onboarding, provider enrollment, credentialing support, medical staff services, or related healthcare operations.
• Knowledge of provider onboarding, privileging, enrollment, credentialing, and payer processes within a healthcare or academic medical center environment.
• Experience handling confidential information and maintaining accurate records and documentation in accordance with organizational requirements.
• Strong organizational, time-management, and prioritization skills, with the ability to manage multiple responsibilities and deadlines in a fast-paced environment.
• Excellent written and verbal communication skills, with the ability to interact professionally and effectively with providers, leadership, internal stakeholders, and external agencies.
• Strong attention to detail and problem-solving skills, with the ability to identify discrepancies, follow through on outstanding items, and support timely resolution.
• Ability to work independently, demonstrate initiative, and collaborate effectively with cross-functional teams.
• Proficiency in Microsoft Office Suite, including Excel, Word, PowerPoint, and Outlook, as well as experience using electronic databases and information-management systems.
• Knowledge of Epic.

Responsibilities

• Coordinate departmental provider credentialing, privileging, enrollment, recredentialing, and onboarding activities to support timely provider readiness and compliance with organizational, regulatory, and payer requirements.
• Review provider files for completeness, accuracy, eligibility, and required documentation; follow up on outstanding items and escalate complex or nonroutine issues as appropriate.
• Prioritize, track, and monitor time-sensitive credentialing and enrollment activities, including renewals, expirations, processing delays, and barriers to provider readiness.
• Maintain accurate, confidential credentialing records, tracking systems, reports, and related documentation in accordance with organizational standards.
• Communicate provider status, outstanding requirements, exceptions, and deadlines to providers, departmental leadership, and relevant stakeholders.
• Serve as a departmental resource for onboarding, credentialing, privileging, and enrollment processes, providing guidance on documentation requirements, procedures, and timelines.
• Collaborate with centralized credentialing, Medical Staff Services, payer enrollment, compliance, billing, and operational teams to resolve provider participation issues.
• Identify recurring workflow or documentation issues and recommend improvements to tracking, communication, and credentialing processes.
• Perform other credentialing, onboarding, and operational support duties as needed for the department and Faculty Group Practice.

Benefits

• Comprehensive benefits and wellness package
• Financial security benefits
• Generous time-off program
• Employee resource groups for peer support
• Holistic employee wellness program covering physical, mental, nutritional, sleep, social, financial, and preventive care

What This Job Offers

• Job Type: Full-time
• Career Level: Senior