Credentialing Administrative Support Coordinator

Enlightened, Inc.•Washington, DC

103d•$0 - $27•Hybrid

About The Position

Enlightened is hiring a Credentialing Administrative Support Coordinator to support one of its healthcare clients serving the DC Medicaid population. The position is an Enlightened employee role dedicated full-time at the client’s site. The coordinator provides day-to-day administrative support to the credentialing and enrollment team, helping collect documentation, prepare provider files, track application statuses, and coordinate follow-up with providers and internal departments while maintaining compliance across the provider network. The role is based at the client’s Washington, DC Southwest office, within walking distance of two Metro stations. The hybrid schedule requires working in the office four days per week and remotely one day per week. The successful candidate has at least two years of credentialing experience and is organized, proactive, and comfortable in a fast-paced, process-driven environment.

Requirements

At least two years of experience supporting provider credentialing and enrollment operations.
Experience with provider credentialing files, applications, primary source verification documentation, and credentialing workflows.
Strong attention to detail and ability to follow structured processes.
Strong organizational and time-management skills.
Strong written and verbal communication skills.
Proficiency with Microsoft Outlook, Excel, and Word, and ability to learn new systems quickly.

Nice To Haves

One to two years of administrative, healthcare operations, or office support experience preferred.
Experience in credentialing, provider data management, provider enrollment, or health plan operations is a plus.

Responsibilities

Collect, organize, and upload provider documentation required for credentialing and enrollment.
Assist with completing credentialing applications using established templates and checklists.
Maintain accurate electronic provider files and ensure required documentation is current and properly labeled.
Contact providers and office staff to obtain missing information or clarify application details.
Track outstanding items and follow up to ensure timely submission.
Enter provider information into credentialing systems, spreadsheets, and tracking logs.
Update status notes and documentation as applications progress through the credentialing workflow.
Submit and update internal tickets for provider setup and system activation.
Perform quality checks to ensure provider files are complete before review.
Maintain organized, compliant records to support audit readiness.