Credential Services Manager

Aspire Public Schools•Oakland, CA

11h•Hybrid

About The Position

This role will be supporting the Bay Area and the Central Valley region. ABOUT ASPIRE Aspire Public Schools operates a network of high-performing, college preparatory charter schools serving TK-12 scholars in communities across California. Founded in 1998—in an effort to transform the inequitable racial, social, and gender outcomes that our communities persist through—Aspire is one of the largest and most forward-thinking open-enrollment public charter school systems in the nation. Our purpose is to prepare our scholars for success in college, career, and life. At Aspire, we set a foundation for our scholars to gain knowledge, skills, and power to access and make choices for their families and post-secondary lives. Every day, our community of students, families, teachers and staff comes together to learn, work, and play in an environment grounded in our values of Bienestar (Well-Being), Culture of Belonging, Community Partnership, Agency & Self-Determination, and Joy. JOB SUMMARY The Credential Services Manager, with strong problem-solving and system-building skills, oversees the Credential Analyst(s) and is responsible for proactively providing solutions that ensures compliance of teachers’ credentials and other school-based educators’ authorizations across our schools. Partners with Human Resource teams to attract high performing educators and works closely with Regional Leaders, Principals and Teachers to provide timely and digestible information that prompts decision and action. Ability to collaborate with all levels of employees and across functional departments to achieve department goals and objectives.

Requirements

Excellent critical thinking and problem solving skills; good judgment and resourceful.
Strong written and verbal communication skills with the ability to communicate in an articulate and sensitive manner with Regional Leaders, Principals and teachers.
High attention to detail, organization and follow-up with a demonstrated ability to successfully handle multiple projects concurrently.
Positive, customer service oriented with relationship building skills, and professional integrity.
Strong excel, software and technology skills.
Ability to read, understand, and apply instructions, policies, laws, and regulations related to the credential process and) requirements, recruitment and personnel matters.
Knowledge and experience with California credentialing requirements, laws, and compliance regulations.
Strong desire to have a positive impact on public education.
Maintain security of confidential information, accurate, and updated employee records.
Minimum of 3 year experience in building systems and processes across organizations.
Minimum of 5 years of credentialing experience.
Minimum of 3 years of progressive management experience.
Experience or strong interest in K-12 public education and/or within charter school; former teacher or background in public education is a plus
Clear the Department of Justice background screening
Authorized to work in the United States
Provide health (TB) clearance (most update every four years)

Nice To Haves

Bachelor’s degree in Education, Teaching or related field preferred.

Responsibilities

Lead, build and manage an agile credentialing system and process at Aspire to support the organization’s strategies and goals.
Leverage technology to streamline existing processes and tools
Hire, develop and retain high quality, productive Credential Analysts, and establish priorities for the team
Manage and improve credentialing operations and drive improvement in school site satisfaction through operational efficiencies and client service
Build strong collaborative partnerships with Regional Leaders, Principals, Teachers and Human Resource teams in support of credential strategies and goals, and be adept at communicating with finesse when needed
Provide training workshops and orientation sessions for incoming candidates, current educators, and school leaders on policies and procedural changes affecting credentials, certificates, permits
Identify, review, maintain and evaluate the proper credentialing qualifications required of teacher and educator candidates, current educators and school leaders, and provide creative solutions to keep us compliant
Advise teachers, teachers-in-residency and current educators regarding requirements of state and federal educational credentials, permits, educational courses, upcoming examination dates, and updates from the Commission on Teacher Credentialing or Department of Education
Ensure timely submission of recommendations to the Commission on Teacher Credentials for issuance of credentials, certificates, permits for Aspire teammates as needed
Serve as a liaison to university credential agencies, the Commission on Teacher Credentialing and the California Department of Education
Attend credentialing workshops at state and county levels to maintain and share knowledge of credentialing laws
Assist regional teams in preparing for audits
Periodic travel to regions for relationship building, training and audits
Demonstrate knowledge of, and support Aspire Public Schools’ mission, vision, value statements, standards, policies and procedures, operating instructions, confidentiality standards, and the code of ethical behavior
Demonstrate knowledge of, and support, the Aspire Public Schools mission, vision, value statements including antiracism, policies and procedures, operating instructions, confidentiality standards, and the code of ethical behavior
Actively seeks to improve and simplify Aspire’s approach to particular job functions
Comfortable with utilization of technology in a remote environment
Perform other related duties as required and assigned.