Creator Platform Operations & Governance Manager
About The Position
Sony Interactive Entertainment (SIE) is seeking a Creator Platform Operations & Governance Manager to support game creators, publishers, developers, and creator-enablers. This role will be instrumental in building and running the operating mechanisms that connect partner insight, policy governance, product priorities, and planning activity into clear decisions and accountable follow-through. The position will support established governance forums and help scale new feedback and insight processes across the creator platform business, ensuring PlayStation remains the Best Place to Publish.
Requirements
- 6+ years in operations, governance, product operations, strategy operations, research operations or related functions.
- Experience managing cross-functional workflows, forums or executive operating rhythms.
- Proven ability to support globally distributed teams, anticipating stakeholder needs and keeping work moving across time zones with clear communication and strong follow-through.
- Strong judgment in ambiguous, sensitive or fast-moving environments.
- Excellent written communication, synthesis and executive-level briefing skills.
- Strong stakeholder management across senior leaders, subject matter experts and cross-functional teams.
- Highly organized, analytical and accountable, with practical risk, dependency and action tracking experience.
Nice To Haves
- Experience in platforms, gaming, media, publishing, partner operations, product operations or insight operations.
- Familiarity with partner feedback loops, voice-of-customer processes, research follow-through or planning cadences.
- Experience maintaining registers, decision records, trackers, dashboards or governance documentation.
Responsibilities
- Operate policy governance and partner insight processes from intake through decision logging and follow-up.
- Coordinate feedback loops that collect, synthesize, route and track creator, partner and platform business input.
- Prepare concise materials framing context, impact, risks, options and recommended next steps.
- Maintain governance registers, roadmaps, backlogs, trackers, repositories and decision records.
- Support the scaling of operations by standardizing operating rhythms, strengthening cross-functional alignment, and improving strategic follow-through.
- Support planning cycles by organizing inputs, dependencies, timelines and follow-through.
- Track action owners, open decisions, risks and outcomes through to closure.
- Create lightweight reporting and communications on progress, priorities and operating health.
Benefits
- Medical
- Dental
- Vision
- Matching 401(k)
- Paid time off
- Wellness program
- Employee discounts for Sony products
- Bonus package
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
