Creator Operations Analyst - Grapevine

New Engen, Inc.•New York, NY

10d•$65,000 - $80,000•Hybrid

About The Position

At New Engen, we help brands grow, not just bigger, but smarter. We’re a digital marketing agency that drives meaningful impact across the entire customer journey by integrating media, creative, analytics, influencer, and retail strategies into performance-driven campaigns. Grapevine is New Engen’s scalable solution that helps brands license high-performing third-party creator content quickly and easily. We use our network of 800+ creators to deliver ready-to-run content to leading DTC brands for their social ad campaigns. We’re a collaborative group of strategists, content creators, copywriters, editors, designers, account managers, and more who are all in on helping brands, and each other, thrive. We work hard, stay humble, and build with purpose.

Requirements

Bachelor’s degree or equivalent experience, with 0–2 years of experience across startups, performance marketing, talent management, consulting, or other growth-oriented industries. Recent graduates are encouraged to apply. We value curiosity and a willingness to learn.
Exceptional organization and project management skills, with the ability to manage multiple priorities and deadlines in a fast-paced environment.
Strong written communication skills and confidence communicating with creators, talent managers, and cross-functional stakeholders.
Comfort working within project management platforms (such as Asana or Monday) to track deliverables, timelines, and creative workflows.
Strong understanding of digital marketing and consumer trends, with curiosity about how content, technology, and platform dynamics shape brand growth.
Familiarity with influencer marketing, UGC, social media platforms, and creator ecosystems.
A solutions-oriented mindset with the ability to navigate ambiguity and independently drive projects forward.

Responsibilities

Manage creator campaigns from creator sourcing through final asset delivery. Coordinate timelines, deliverables, approvals, and communication across dozens of simultaneous campaigns while ensuring creators have everything they need to execute successfully and on time.
Identify, recruit, and onboard high-quality creators into the Grapevine ecosystem. Develop and maintain strong relationships with creators across a variety of niches, ensuring a positive creator experience while continuously expanding the quality and scale of our network.
Serve as a primary point of contact for creators throughout campaign lifecycles. Negotiate participation, communicate campaign requirements, troubleshoot issues, answer questions, and ensure creators remain informed and engaged from onboarding through payment.
Maintain and improve systems, workflows, and processes that support creator operations at scale. Track campaign progress, monitor deadlines, manage documentation, and ensure operational accuracy across contracts, deliverables, creator profiles, and reporting.
Review creator-submitted content to ensure it aligns with campaign briefs, brand guidelines, platform requirements, and quality standards. Provide clear, actionable feedback to creators and collaborate with internal teams to resolve revisions efficiently.
Track creator performance, campaign outcomes, and operational metrics to identify trends and opportunities for improvement. Use data to inform creator selection, optimize workflows, and strengthen overall campaign performance.
Partner closely with Brand Success, Creative Strategy, and Production teams to ensure seamless campaign execution. Act as the connective tissue between creators and internal stakeholders, helping deliver exceptional experiences for both.
Contribute to the evolution of Grapevine’s creator ecosystem by identifying opportunities to improve processes, automate workflows, and create scalable solutions. Bring a builder mindset and help shape how creator operations grows alongside the business.