Senior Community Manager

VSCO•San Francisco, CA

13h•$115,000 - $125,000•Hybrid

About The Position

VSCO is looking for a Creator & Community Relations Coordinator to serve as the bridge between our brand and photographer partners. This person will be the primary contact for our ambassadors, affiliates & more and will own creator relationship programs from end-to-end including sourcing, onboarding, activation and ongoing optimization. You’ll partner closely with our Marketing, Brand and Product teams to equip and activate brand advocates in order to support key business initiatives and drive continued awareness and growth.

Requirements

3–5 years of experience in influencer marketing, creator partnerships, community management, or brand ambassador programs
Highly organized and detail-oriented with the ability to manage multiple lines of communication across channels
Exceptional relationship-building skills – you’re warm, responsive and creators look forward to hearing from you
Passion for photography, visual storytelling and the creator economy
Creative thinker who can develop innovative strategies to activate influential community figures and fuel organic advocacy

Responsibilities

Source, recruit and train new photographer partners on brand messaging, product knowledge, and communication guidelines
Negotiate affiliate commission structures, ambassador fees, placements, and partnerships
Coordinate engagement cycles, product seeding, early access programs, event integrations and co-creation opportunities
Build and nurture relationships with long-term brand advocates going beyond transactional campaign work
Support creators through the content development process from briefing to review to publishing
Own, measure and improve program performance against KPIs including reach, engagement, conversions, and sentiment
Identify opportunity areas to iterate on programs based on data, creator feedback, and business needs. Drive the implementation of solutions