Creative Technology Supervisor
About The Position
The Creative Technology Supervisor oversees daily operations and staff in a department, coordinates the use of innovation and maker spaces and equipment, and develops and conducts age-appropriate programming. The position supervises Innovation Technicians and reports to the Library Manager. It is a districtwide role requiring travel between branches and remote collaboration with staff. The supervisor manages daily operations and staff performance, participates in staff selection, and works with colleagues and other departments to coordinate district priorities and projects. The role develops and delivers maker and innovation programming, provides individual and group instruction to people of varied ages and abilities, and coordinates the use and rotation of maker-space equipment and tools across libraries. It also provides employee training and equipment maintenance, builds relationships with local artists, makers, businesses, and entrepreneurs, supports volunteers, and contributes to budgeting. The position is full-time, 40 hours per week, with some days, evenings, and weekends. The stated compensation is $33.20–$44.92 per hour. Physical and environmental conditions include lifting and carrying up to 75 pounds, using a ladder and hand tools or larger machinery, and working in dusty and noisy environments.
Requirements
- Bachelor’s degree in Information Science, Media Studies, Environmental Design, Engineering, Fine Arts, Art Education, Computer Science, Communication, or a closely related field.
- Three years of similar or related experience.
- Experience teaching hands-on making activities in a formal or informal education setting with two or more of the following technologies: laser cutting and engraving; 3D printing and scanning; fiber arts; digital design software; vector-based design software (Inkscape preferred) and related maker-space technology; or small-board electronic prototyping such as Arduino, Raspberry Pi, micro:bit, or basic circuitry.
- Knowledge of basic troubleshooting for equipment, machinery, hardware, and software.
- Customer-service skills, including handling difficult patrons and volatile situations.
- Collaboration and team-building skills.
- Knowledge of public personnel management principles, practices, theory, and applications.
- Supervisory skills.
- Proficiency with Microsoft Office and Adobe CC.
- Skill in digital and traditional fabrication and in the listed maker technologies.
- Ability to operate office equipment, including copiers.
- Ability to plan and conduct age-appropriate programming.
- Good judgment and ability to work in teams and with confidential information.
- Ability to foster a nonjudgmental, supportive environment for a diverse population using patience and effective communication.
- Ability to work in a fast-paced and changing environment.
- Effective written, oral, web, video, and social media communication skills.
- Ability to improvise with audiences of varied ages and abilities and to provide individual or small-group instruction.
- Ability to travel to locations throughout the service area.
- Valid Colorado driver’s license and acceptable motor vehicle record.
- Ability to lift and carry up to 75 pounds, use a ladder, and use hand tools as well as larger machinery and equipment.
- Ability to work in a dusty and noisy environment.
Nice To Haves
- Fluent Spanish reading, writing, and speaking ability (preferred).
Responsibilities
- Supervise daily operations by gathering and interpreting information, communicating with staff, organizing resources, and making decisions to ensure the operational unit functions properly.
- Manage staff performance by setting objectives, observing and documenting performance, recognizing, rewarding, and disciplining performance, providing training, and recommending pay adjustments.
- Interview candidates for vacant positions, assess qualifications, and recommend candidates for hire and starting wages.
- Collaborate with peers, departments, and staff to coordinate strategic priorities; establish workgroups and apply project-management practices to recommend, complete, and implement projects, initiatives, and strategies.
- Develop and deliver maker and innovation skills-based programming at LINC and locations throughout the Library District; provide individual and group instruction to adults and students of all ages, levels, and abilities.
- Coordinate the use of innovation and maker spaces, including rotating maker-space equipment and tools among libraries.
- Develop and deliver employee training on the safe operation, cleaning, maintenance, and minor repair of maker-space and innovation equipment and tools.
- Maintain, oversee, and clean maker-space and innovation tools and equipment throughout the Library District; repair or replace equipment as needed and coordinate purchases of new or replacement equipment and tools.
- Build and maintain relationships with local artists, makers, business owners, and entrepreneurs to provide programs and outreach events.
- Host or travel to regional, national, and multi-day maker and innovation events.
- Partner with volunteer coordinators to recruit and train volunteers in the use of maker-space assets.
- Identify service resources, forecast and recommend annual service costs, and monitor expenditures to recommend and maintain the department budget.
- Perform other duties as assigned.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Accidental Death and Dismemberment (AD&D) insurance
- Short-term disability
- Long-term disability
- 401(a) defined contribution retirement plan
- 457 deferred compensation plan
- Flexible spending accounts for transportation, dependent care, and medical expenses
- Tuition reimbursement
- Paid leave
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What This Job Offers
Job Type
Full-time
Career Level
Manager
