Creative Repair Specialist

Surface Experts - Southwest Florida•Naples, FL
•$19 - $21•Onsite

About The Position

Surface Experts is seeking a Creative Repair Specialist to join their team. This role involves making repairs to various hard surfaces such as bathtubs, cabinets, floors, appliances, countertops, and furniture. The job requires a hands-on approach, creativity, and good customer service skills. Technicians typically complete repairs in an hour or less, often performing 4 or more creative repairs on-site daily. The company emphasizes a unique 5-step repair process and provides all necessary tools and training. Surface Experts focuses on repairing small damages as an alternative to replacement, aiming to save customers time and money while reducing waste.

Requirements

  • Hands-on experience doing some form of manual work – From construction and manufacturing, to painting or sculpting.
  • Must be able to see, distinguish, and replicate colors – A familiarity with color and color matching is integral to our process.

Nice To Haves

  • A background in facilities maintenance is helpful but not a deal breaker.
  • Backgrounds in painting, sculpting, whittling, drawing, and other visual arts of various mediums can excel at Surface Experts.
  • Talent with color is vital in matching colors and patterns for complex repairs.

Responsibilities

  • Complete 4 or more creative repairs on-site each day
  • Perform work on-location while displaying good customer service and communication
  • Problem-solve with repairs in a variety of settings like apartments, hotels, moving sites, construction sites, etc.
  • Treat tenants and staff with exceptional customer service
  • Update progress on repairs by entering information and notes on our CRM/Dispatch tool
  • Problem-solve alongside our designated Support Team for any issue
  • Learn and integrate our one-of-a-kind 5-step process into your creative routine
  • Master each instrument and tool in your personalized tool-kit
  • Flex your artistic talents – each repair requires a unique solution

Benefits

  • Free uniforms
  • Opportunity for advancement
  • Paid time off
  • Company car
  • Base Salary + Bonus Opportunity: Performance-based commissions starting on day 1
  • Great Work/Life Balance: No required overtime, no nights, no weekends
  • Time Off: Paid holidays and accruable vacation
  • Paid New Hire Training: Onboarding includes learning alongside a trained technician
  • Tools Included: All necessary tools and products are provided
  • Learn a New Trade: Develop skills in a brand-new emerging trade
  • Supportive Work Environment: Team celebrates achievements and collaborates in their approach to problem-solving
  • Small Business: Local business with an owner who works alongside the team each day
  • Mentorship Opportunities: Ongoing repair training and career development
  • Dedicated Help Lines: Technician Support Team on call to assist to questions
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