Creative Repair Specialist

Surface Experts - East Cincinnati•Madeira, OH
•Onsite

About The Position

Becoming a Surface Experts Technician could pair your interests perfectly with your job! Take advantage of an artistic outlet as your work creatively to complete repairs, usually in an hour or less. Surface Experts is a comprehensive hard surface repair company. We can fix minor damages to many surfaces including Bathtubs, Cabinets, Floors, Appliances, Countertops, Furniture, Elevator Panels … you name it! By combining traditional trades with our own original processes and products, we are able to provide long-lasting repairs that are pleasing to the eye. And all with a smile! Our competitors want to resurface everything – even damage only a few inches wide! We can repair those small spots, resulting in happy customers who keep on calling us back. Our goal is happy customer who has saved money and time while avoiding adding another damaged surface to the landfill. Our typical repair doesn’t make a mess, doesn’t leave a smell, and doesn’t take more than 2 hours. Technicians usually need only a tablespoon or two of product, meaning they can carry everything with them in a small truck or car!

Requirements

  • Hands-on experience doing some form of manual work – From construction and manufacturing, to painting or sculpting.
  • Must be able to see, distinguish, and replicate colors – A familiarity with color and color matching is integral to our process.

Nice To Haves

  • A background in facilities maintenance is helpful but not a deal breaker.

Responsibilities

  • Complete 4 or more creative repairs on-site each day
  • Perform work on-location while displaying good customer service and communication
  • Update progress on repairs by entering information and notes on our CRM/Dispatch tool
  • Learn and integrate our one-of-a-kind 5-step process into your creative routine
  • Master each instrument and tool in your personalized tool-kit
  • Flex your artistic talents – each repair requires a unique solution

Benefits

  • Free uniforms
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Bonus based on performance
  • Company car
  • Base Salary + Bonus Opportunity: Performance-based bonus starting on day 1
  • Great Work/Life Balance: No required overtime, no nights, no weekends
  • Time Off: Paid holidays and accruable vacation
  • Flexible Work Schedule: Can accommodate midweek appointments
  • Paid New Hire Training: Onboarding includes learning alongside a trained technician
  • Tools Included: All necessary tools and products are provided
  • Learn a New Trade: Develop skills in a brand-new emerging trade
  • Supportive Work Environment: Team celebrates achievements and collaborates in their approach to problem-solving
  • Small Business: Local business with an owner who works alongside the team each day
  • Mentorship Opportunities: Ongoing repair training and career development
  • Dedicated Help Lines: Technician Support Team on call to assist to questions
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