Creative Repair Specialist
About The Position
Surface Experts is a comprehensive hard surface repair company that fixes minor damages to various surfaces including bathtubs, cabinets, floors, appliances, countertops, furniture, and elevator panels. By combining traditional trades with original processes and products, they provide long-lasting, aesthetically pleasing repairs. Their approach focuses on repairing small spots, saving customers time and money, and avoiding landfill waste, with most repairs completed in under two hours using minimal product and carried in a small vehicle. The company's vision is to lead a nationally recognized market for surface repair as an alternative to replacement or complete refinishing, aiming for brand recognition in every major metropolitan area. Their mission is to develop outstanding teams through strong relationships, solving customer problems by reducing waste of time, money, and materials. Core values include serving others, prioritizing relationships, avoiding negativity, humility, problem-solving, curiosity, understanding root causes, working smart, continuous improvement, trusting the process, organization, teachability, and prioritizing business needs.
Requirements
- Hands-on experience doing some form of manual work – From construction and manufacturing, to painting or sculpting.
- Must be able to see, distinguish, and replicate colors.
- A familiarity with color and color matching is integral to our process.
Nice To Haves
- Hobbies that involve color or 3-D art.
- Backgrounds in painting, sculpting, whittling, drawing, and other visual arts of various mediums.
- A background in facilities maintenance is helpful but not a deal breaker.
Responsibilities
- Complete 4 or more creative repairs on-site each day.
- Perform work on-location while displaying good customer service and communication.
- Update progress on repairs by entering information and notes on our CRM/Dispatch tool.
- Follow the company's one-of-a-kind 5-step repair process.
- Master each instrument and tool in the personalized tool-kit.
- Flex artistic talents, as each repair requires a unique solution.
Benefits
- Free uniforms
- Opportunity for advancement
- Paid time off
- Company car
- Base Salary + Bonus Opportunity
- Performance-based commissions starting on day 1
- Great Work/Life Balance: No required overtime, no nights, no weekends
- Paid holidays
- Accruable vacation
- Paid New Hire Training
- Onboarding includes learning alongside a trained technician
- All necessary tools and products are provided
- Develop skills in a brand-new emerging trade
- Supportive Work Environment
- Team celebrates achievements and collaborates in their approach to problem-solving
- Small Business: Local business with an owner who works alongside the team each day
- Mentorship Opportunities
- Ongoing repair training and career development
- Dedicated Help Lines: Technician Support Team on call to assist to questions
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
