Creative Project Manager

Modicum•New York, NY

1d•Hybrid

About The Position

Modicum is hiring a Creative Project Manager to manage project scope, schedules, budgets, resources, client communications, and delivery for a digital creative agency. The role balances project operations with an understanding of creative work, protects the creative team’s ability to do their best work, and brings the client’s perspective into project decisions. The manager communicates directly with clients about budgets and ideas, negotiates expectations, addresses ambiguity, and proactively keeps projects moving toward their goals. Modicum is an independent digital creative agency that delivers design, animation, and content solutions for clients’ branding, events, and marketing needs. The agency describes its approach as creative-first and client-centric, with flexible hybrid scheduling, direct client access, and an emphasis on work-life balance and inclusion. The role may require supporting accounts and creative teams outside regular hours when seasonal agency needs call for an “all hands on deck” approach.

Requirements

3–7 years of experience building and managing strong client relationships in project manager, project coordinator, or client services roles.
Ability and desire to provide enthusiastic, friendly client experiences beyond basic project conversations.
Ability to set and negotiate expectations, anticipate internal team needs, and set creatives up for success.
Experience managing multiple concurrent tasks or projects across timelines, scopes, and budgets.
Excellent, timely communication skills, including compiling, documenting, and communicating project requirements, resource plans, and calendar conflicts.
Highly organized, with the ability to adapt to agency-wide organizational systems.
Willingness to support accounts and creative teams during off hours when seasonal agency needs require it.
Proven experience managing teams of 10 or more people and projects with six-figure budgets.

Nice To Haves

Creative services knowledge.

Responsibilities

Own project scope, deliverables, timelines, and milestones.
Build and maintain project schedules.
Manage project budgets, burn, forecasting, and profitability.
Develop and maintain project resource plans.
Coordinate with external vendors, freelancers, and other third-party resources as needed to support project delivery.
Partner with creative leadership to give creative teams the information, resources, timelines, and support they need to work effectively.
Own intake of client briefs, understand feedback and expectations, and ensure deliveries reflect client direction.
Manage day-to-day client communication and expectations.
Run project meetings and maintain clear action items and next steps.
Track approvals, feedback, and dependencies.
Identify risks, scope changes, resourcing needs, and potential budget or timeline issues proactively.
Escalate issues appropriately and develop solutions.
Maintain project documentation and systems of record.
Ensure projects are delivered on time, on budget, and to the expected quality.
Identify opportunities for additional work or deeper client relationships and surface them to Accounts.