Creative Project Manager

Acrisure•Grand Rapids, MI

2d•Onsite

About The Position

Acrisure is seeking a highly organized, proactive, and collaborative Creative Project Manager to help scale and optimize our growing in-house creative team. This role will serve as the operational hub between marketing, creative, communications, digital, and business stakeholders, ensuring projects move efficiently from intake through delivery across multiple channels; web, digital, print, video, motion, events, etc. The ideal candidate is equal parts project manager, process builder, and relationship manager. They thrive in fast-paced environments, can balance multiple priorities, and bring structure to complex workflows without sacrificing creativity. This role is critical to helping Acrisure deliver high-quality creative work on time, on budget, and aligned to strategic business objectives.

Requirements

Bachelor's degree in Marketing, Communications, Business, Design, or related field.
5+ years of project management experience within a creative, marketing, agency, or in-house brand environment.
Proven experience managing multiple complex projects simultaneously.
Strong understanding of creative development processes, production workflows, and campaign execution.
Exceptional organizational, communication, and stakeholder management skills.
Experience with project management platforms such as Monday.com, Asana, Workfront, Jira, or similar tools.
Ability to influence without direct authority and build alignment across cross-functional teams.

Nice To Haves

Experience supporting an in-house creative agency or corporate brand team.
Familiarity with design and content development workflows.
Experience with project management tools, specifically Monday.com and Workfront.
Experience managing agency partners, freelancers, and external vendors.
PMP certification or equivalent project management training.
Experience in financial services, insurance, fintech, or highly regulated industries.

Responsibilities

Manage the end-to-end lifecycle of creative projects, from intake and prioritization through execution and delivery.
Develop and maintain project timelines, resource plans, and production schedules.
Coordinate multiple concurrent workstreams across brand, content, digital, events, internal communications, and campaign initiatives.
Monitor project health, identify risks, and proactively resolve bottlenecks.
Ensure deadlines, milestones, and stakeholder expectations are consistently met.
Own and continuously improve creative intake, briefing, review, and approval processes.
Partner with creative leadership to establish scalable workflows, SLAs, and project governance.
Maintain project management systems and reporting dashboards.
Facilitate weekly status meetings, project reviews, and resource planning discussions.
Drive operational excellence across the creative organization.
Serve as a point of contact between the creative team and business partners.
Translate business needs into actionable project plans and creative deliverables.
Manage stakeholder communications, timelines, approvals, and expectations.
Build strong partnerships across Brand, Corporate Marketing, Communications, Product Marketing, HR, Sales, and executive leadership.
Track team capacity and workload across internal team, freelancers, agencies, and production partners.
Help prioritize work based on business impact, urgency, and available resources.
Recommend staffing and resourcing solutions to support evolving business needs.
Establish and monitor key operational metrics including throughput, utilization, turnaround time, and on-time delivery.
Provide regular reporting and insights to creative and marketing leadership.
Identify opportunities to improve efficiency, collaboration, and overall team performance.