Creative Ops Lead

Polymarket•New York, NY

About The Position

The Design team at Polymarket is small, fast, and expected to punch well above its weight. We ship across paid social, lifecycle, partnerships, and brand with a lean roster of designers and motion talent, supplemented by freelancers and agency partners. The team moves at the speed of news cycles, which means the operational layer underneath creative production either works perfectly or everything grinds to a halt. This is the role that makes the machine run. As Creative Ops Lead, you own the full creative pipeline: intake, briefing, prioritization, production, review, and delivery. You build and maintain the systems that let a small team ship at high volume without dropping quality or missing deadlines — and you close the loop between ad performance data and creative production so winning concepts get iterated and scaled in days, not weeks.

Requirements

Proven end-to-end creative ops ownership at a growth company — you have built and run the full pipeline, not just managed parts of it
Direct experience building and managing creative workflows for paid social at scale, including briefing, production, and delivery across multiple concurrent campaigns
Track record sourcing, negotiating with, and managing freelance and agency partners, including holding quality bars under real deadline pressure
Clear experience closing the loop between ad performance data and creative production, with a process that moves from data signal to updated brief to live asset in days
Comfort managing compliance workflows with external rights holders, including approval routing and SLA tracking
Strong cross-functional instincts — you communicate with PMs and channel leads in terms of business impact and keep work moving without waiting to be unblocked

Nice To Haves

Experience setting up DAMs and standing up creative automation tooling, including templated production, dynamic creative workflows, or AI-assisted generation
Background in crypto, fintech, or a high-velocity consumer app where the pace of production is non-negotiable

Responsibilities

Own the end-to-end creative pipeline across paid social, lifecycle, partnerships, and brand, running intake, briefing, prioritization, production, review, and delivery as one connected system
Build and maintain the operating infrastructure: briefs, trackers, asset libraries, naming conventions, and approval workflows that let the team ship at high volume without reinventing the wheel each campaign
Allocate designers, motion talent, and freelancers against the campaign calendar, matching capacity to demand and killing bottlenecks before they hit deadlines
Pull live ad performance data and route winning signals back into active briefs, ensuring top-performing concepts are iterated and scaled within days
Manage external production partners — staffing agencies, freelancers, and vendors — including sourcing, negotiating, onboarding, and holding quality bars throughout
Run compliance ops for league and partner creative, managing licensing guidelines, approval routing, and turnaround SLAs with external rights holders
Track and report on creative throughput, cycle times, and hit rates weekly, keeping the ops layer measurable and continuously improving