Creative Operations Specialist - COS 26-04359

NavitasPartners•Bolingbrook, IL

1d•Hybrid

About The Position

We are seeking a detail-oriented Creative Operations Specialist to support the day-to-day execution and operational efficiency of a Media Creative team. This role partners closely with cross-functional stakeholders to ensure creative projects are effectively planned, tracked, and delivered on time across various media channels. The ideal candidate is highly organized, collaborative, and skilled at managing workflows, timelines, and communication across teams.

Requirements

Bachelor’s degree in Marketing, Design, Business, Project Management, or related field (or equivalent experience)
2–4+ years of experience in creative operations, project coordination, or marketing/creative services
Experience working with creative or design teams; agency or retail media experience is a plus
Familiarity with digital creative across channels such as social, video, and media platforms
Strong organizational and multitasking abilities
Excellent written and verbal communication skills
Proficiency in project management and collaboration tools (e.g., Workfront, Monday.com, Figma, Microsoft Office, PowerPoint)
Detail-oriented with strong problem-solving capabilities
Ability to work effectively in a fast-paced, deadline-driven environment
Collaborative mindset with a focus on delivering high-quality creative outcomes

Responsibilities

Support end-to-end creative workflows including intake, briefing, planning, and delivery tracking
Assist in gathering requirements and validating creative briefs for completeness
Develop and maintain project timelines, trackers, and status reports
Ensure smooth progression of projects through all stages of the creative lifecycle
Coordinate across Creative, Sales, Account Management, Production, and external partners
Organize and facilitate meetings, including status updates and reviews
Document action items, track follow-ups, and ensure alignment across teams
Identify risks, bottlenecks, or timeline conflicts and escalate as needed
Maintain accurate project tracking in tools such as Workfront, Monday.com, or similar platforms
Support enhancements to workflows, templates, and standard operating procedures
Organize and manage creative documentation and project assets
Partner with creative and production teams to ensure proper project scoping and execution
Support coordination with strategy, sales, and account teams for brand initiatives
Contribute to a collaborative, solution-focused team environment