On-Call Creative Operations Specialist

ICF • Reston, VA

19h • Hybrid

About The Position

We’re hiring an On-Call Creative Operations Specialist to support our Creative Studio. This role involves taking ownership of the process that links developing striking creative deliverables and strategic, hands-on client management. The specialist acts as the 'glue' that goes beyond managing traffic and communications, doing whatever is necessary to get the best work out of the team for ICF Next and the client. Key tools for success include over-communication, organization, experience, foresight to avoid issues, and a personality that fosters collaboration, creativity, and professionalism. As an on-call/freelancer, the work schedule can range from zero to 30 hours per week, depending on workload. This position offers strategic networking opportunities for future openings within ICF Next's Creative Studio, which focuses on mission-driven creative work for public and private-sector clients addressing issues like HIV/AIDS, disaster preparedness, human trafficking, climate change, and child welfare.

Requirements

• 5+ years' experience in creative operations, preferably within an agency environment.
• A bachelor’s degree in marketing, advertising, communications or equivalent experience in a related field.
• Ability to multi-task and meet tight deadlines.
• Fantastic “soft skills” for managing/collaborating with people.
• Experience in the fulfillment requirements for creative deliverables across media – print, social, digital.

Responsibilities

• Support public and private-sector clients who tackle issues like HIV/AIDS, disaster preparedness, human trafficking, climate change, child welfare, and more.
• Act as a liaison between the account team and the creative team to own the creative development process, making sure we get the best work out of the team at maximum efficiency and quality for the company and client.
• Oversee workflow in multiple mediums across the account deliverables list, ensuring version control, edits, internal deadlines, final deadlines, quality control and final release files all are optimized.
• Assist in capture and organic growth estimating in partnership with Ops and Acct Teams.
• Help manage outside vendors such as printers, photographers etc.
• Draft internal and external creative development schedules geared around key milestones and stakeholders, that also allow for the best creative product.
• Audit hours, budgets, staff to match against expectations and proactive considerations, keeping everything moving smoothly.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Number of Employees: 1-10 employees