Creative Director

Scale Media•Burbank, CA

7d•$100,000 - $150,000•Remote

About The Position

Scale Media is a 12-year-old, profitable, self-funded company that builds and scales science-backed wellness brands like Live Conscious, 1MD, and Essential Elements. They are heavily investing in data and AI to improve product development and brand scaling. Scale Media values high ownership, candid feedback, and thoughtful execution. As a fully remote company, they prioritize clear communication, accountability, and trust, offering employees significant opportunities for growth and impact. The company has received recognition as one of Forbes' Best Startup Employers, a Great Place to Work, an Inc. Best Workplace, and an Inc. 5000 company. They are looking for individuals who take ownership, think independently, and enjoy solving complex problems with like-minded colleagues.

Requirements

Deep DTC creative leadership experience, having led brand and website creative at a DTC consumer brand.
Understanding of modern ecommerce design, customer psychology, and the synergy between brand and performance.
Strong taste and design judgment, with the ability to articulate why creative works or doesn't.
Hands-on creative leadership style, comfortable with reviewing, directing, and making creative decisions.
Experience in systems and operations thinking, including building or rebuilding how creative organizations function (prioritization, review, design systems, production workflows).
AI fluency at the architecture level, capable of designing AI-enabled workflows and adapting to evolving tooling.
Analytical mindset, focused on business outcomes and customer behavior.
Proven ability in cross-functional collaboration with Growth, Ecommerce, Brand, and Retention teams.
7–10+ years of relevant experience in roles such as Creative Directors from DTC consumer brands, Brand design leaders from high-growth ecommerce companies, or Agency creative leaders with deep ecommerce and digital experience.

Nice To Haves

Experience in supplements, wellness, or beauty categories.
Strong website and ecommerce UX background.
Experience leading multi-brand creative organizations.
Experience leveling up junior-heavy teams.

Responsibilities

Lead brand creative across the portfolio, focusing on upleveling websites and brand visual identity systems to build brand trust and differentiation through visual storytelling.
Own creative direction for owned channels, including brand websites, email, and packaging.
Partner with Digital Product, Retention, Growth, and Brand teams to enhance the quality and consistency of customer-facing experiences.
Modernize creative workflows through AI-enabled systems and tooling.
Develop and maintain brand visual identity systems, including foundational visual language, brand standards, and design systems.
Provide visual design and storytelling for brand websites, translating brand identity into the site experience.
Oversee creative direction for lifecycle email and packaging design.
Improve creative production systems, including scoping, prioritization, review, and shipping of design and production work, aiming for increased throughput and quality consistency.
Architect AI-enabled creative workflows to enhance production speed, iteration quality, and operational leverage.
Level up a junior creative organization through stronger standards, clearer direction, and better accountability.