Creative Director

Scale Media•Burbank, CA

1d•$100,000 - $150,000•Remote

About The Position

Scale Media is a rapidly growing company that has been building and scaling science-backed wellness brands for the past 12 years. Our portfolio includes brands like Live Conscious, 1MD, and Essential Elements, achieving nine figures in revenue without external funding. We are committed to data and AI to enhance product development and brand scaling. Our team values data-driven decisions, curiosity, continuous learning, high ownership, candid feedback, and thoughtful execution. As a fully remote company, we prioritize clear communication, accountability, and trust, offering significant opportunities for growth and impact. Scale Media has received recognition as one of Forbes' Best Startup Employers, a Great Place to Work, an Inc. Best Workplace, and an Inc. 5000 company. We are looking for individuals who take ownership, think independently, and enjoy solving complex problems.

Requirements

Deep DTC creative leadership experience, having led brand and website creative at a DTC consumer brand.
Understanding of modern ecommerce design, customer psychology, and the synergy between brand and performance marketing.
Strong taste and design judgment, with the ability to articulate why creative works or doesn't.
Hands-on creative leadership experience, comfortable with reviewing, directing, and making creative decisions.
Experience in building or rebuilding creative organization workflows, including prioritization, review, design systems, and production.
AI fluency at the architecture level, capable of designing AI-enabled workflows and adapting to evolving tooling.
Analytical mindset, focused on business outcomes and customer behavior.
Proven ability to collaborate effectively with Growth, Ecommerce, Brand, and Retention teams without adding unnecessary process complexity.
7-10+ years of relevant experience in roles such as Creative Directors from DTC consumer brands, Brand design leaders from high-growth ecommerce companies, or Agency creative leaders with deep ecommerce and digital experience.

Nice To Haves

Experience in supplements, wellness, or beauty categories.
Strong website and ecommerce UX background.
Experience leading multi-brand creative organizations.
Experience leveling up junior-heavy teams.

Responsibilities

Lead brand creative across the company's portfolio, focusing on enhancing websites and visual identity systems to build brand trust and differentiation through visual storytelling.
Own creative direction for owned channels, including brand websites, email, and packaging.
Partner with Digital Product, Retention, Growth, and Brand teams to improve the quality and consistency of customer-facing experiences.
Modernize creative workflows using AI-enabled systems and tooling.
Manage brand visual identity systems, including foundational visual language, brand standards, and design systems.
Provide creative direction for owned surfaces, including visual design and storytelling for brand websites, lifecycle emails, and packaging.
Develop and improve creative production systems, including scoping, prioritization, review, and shipping of design and production work.
Architect AI-enabled creative workflows to enhance production speed, iteration quality, and operational leverage.
Level up a junior creative organization through stronger standards, clearer direction, and better accountability.